Change Management Leadership Development

DARICE MICHELLE THOMPSON

513-***-**** • *********@*************.***

SENIOR LEADERSHIP DEVELOPMENT FACILITATOR, COACH & CONSULTANT Areas of Expertise: Leadership Development Organizational Change Management Talent Management Learning & Development Executive Coaching Succession Planning Training Facilitation Workshop Design & Delivery Culture Transformation Performance Improvement Data-Driven Learning Stakeholder Engagement EXECUTIVE SUMMARY

Accomplished Learning and Development facilitator, trainer, and consultant with over twelve years of expertise in organizational change management. Skilled in partnering with C-Suite executives and middle managers to drive peak performance, foster leadership excellence, and build strong succession pipelines for future leaders. Demonstrated success in leading transformative initiatives by combining qualitative and quantitative insights to measure learning outcomes, enhance employee performance, and achieve sustainable organizational growth. Adept at building strong partnerships with business leaders to align training initiatives with organizational goals. Armed with experience at Fortune 100 companies—including Procter & Gamble®—as well as the AEC, Healthcare, and Telecommunications consulting HR leaders, Darice brings a wide range of expertise to the learning environment. She was even contracted to deliver sales training to middle-level managers across three regions prior to the Time Warner and Spectrum merger. Darice is eager to bring these experiences and more to the right organization. Key Skills & Certifications

• Adult Learning Theory & Curriculum Development

• Strategic Planning & Change Management

• Leadership Coaching & Facilitation

• LMS & Talent Management Systems

• Certified in IDI®, ProScan PDP®, DiSC® (In Progress)

• Technology – Ai, Data Analytics with PowerBI, Articulate Storyline, Canva, Microsoft – Excel, PPT, Visio, Trello NOTABLE ACHIEVEMENTS

• FMI - Co-led Emerging Managers Institute, guest facilitator Leadership Institute (2022-2025)

• FMI – Inspired “HERstory”, a middle manager training for women in construction; facilitator/manager (2024)

• ASSOCIATION OF GENERAL CONTRACTORS (AGC) - Ghostwriter for Culture of Care Initiative (2024)

• GANDOUR® - Middle East consulting project for over a year. Mapped new ERP system alongside SAP* for Business Process Transformation Model across 5 value streams with white papers and Microsoft Excel/Visio spreadsheets to design candy manufacturer (Gandour®) proprietary new technology. Facilitated 5-day workshop in the Middle East with over 20+ executives.

• HUMANA HEALTHCARE – In less than four months, moved from onboarding new hires to writing Train-The- Trainer curriculum.

• TIME WARNER CABLE/SPECTRUM®– Facilitated training to sales teams across three different U.S. regions for a national merger/acquisition.

D. MICHELLE THOMPSON – Page 2 *********@*************.*** PROFESSIONAL EXPERIENCE

FMI CONSULTING

Senior Consultant, Leadership & Organizational Development (June 2021 to July 2025)

• Mapped client process improvement for Culture Transformation; integrated AI tools training for new Project Manager and Field Superintendent training; co-led Emerging Managers Institute; consulted CHROs on Talent Development needs.

• Led enterprise-wide change management initiatives, launching pilot programs for talent development.

• Developed and implemented talent management programs, including succession planning for key executive positions.

• Identified talent development opportunities based on performance and personality assessments (Proscan PDP®, DiSC®, Hogan®).Facilitated workshops related to teams, personality profiles, and conflict resolution, achieving 4/5-star ratings.

• Directed large-scale HR projects related to process improvements to build capacity of middle-level managers.

• Analyzed HR performance and engagement metrics to recommend solutions to improve employee retention and productivity.

• Partnered with cross-functional teams to drive organizational culture change and foster high-performance work environments.

DESIGNED FOR DESTINY LLC.

Senior Consultant, Leadership & Organizational Development (June 2009 to July 2021)

• Humana — Developed train-the-trainer curriculum and new leadership courses with data analysis for training effectiveness.

• Cincinnati Public Schools — Delivered C-suite coaching and designed soft skills curricula improving retention by 5%.

• American Heritage Girls Inc. — Interim Training Manager; developed five-year training plans and 10 leadership workshops for volunteer teams.

• Time Warner Cable / Spectrum® — Regional Facilitator and Coach; facilitated sales and leadership workshops regionally during merger transition.

• Trophy Awards Manufacturing — Workflow consultant; designed company-wide university and secured $500K ERP investment through process improvements.

• Gandour, Saudi Arabia — SAP® Best Practice Design Facilitator; authored white papers and led workshops in the Middle East.

EDUCATION

ILLINOIS INSTITUTE OF TECHNOLOGY (1-YEAR) UNIVERSITY OF PHOENIX (1-YEAR) MASTER OF BUSINESS ADMINISTRATION, GLOBAL MANAGEMENT OHIO UNIVERSITY, Athens, Ohio

BACHELOR OF SCIENCE IN JOURNALISM, ADVERTISING MANAGEMENT (Minor Degree: Spanish) COMMUNITY ENGAGEMENT

ESPERANZA DE LA VIDA – ESL INSTRUCTOR, LIGHTHOUS CRISIS CENTER – Life Skills, UC’s GOERING CENTER - Guest Speaker

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