Contract Management Compliance Administrator

Kimberly Sherwood

+1-302-***-**** ************@*****.*** Magnolia, DE 19962

WORK EXPERIENCE

Contract Manager, Division of Social Services

June 2022 - Present

• Drafted, evaluated, negotiated, and executed contracts with a focus on clarity and compliance.

• Developed and facilitated comprehensive compliance audits of supported units to enhance operational efficiency.

• Established and maintained strong supplier relationships, serving as the single point of contact for all contractual matters.

• Managed meticulous record-keeping for all contract-related correspondence and documentation.

• Supported the consolidation of a multi-state project by creating robust processes and procedures for administrative and operational functions.

• Monitored and managed contractual close-outs, extensions, or renewals as appropriate. Planner III, Division of Substance Abuse and Mental Health May 2022 - April 2025

• Analyzed and assessed data, problems, and issues and their impact on programs, plans, or the current environment.

• Developed recommended courses of action for public and private decisions in formal plans and policies.

• Collaborated with other departmental heads to ensure alignment of business operations with organizational policies.

• Crafted risk management strategies and designed control systems to address violations of internal business policies.

• Evaluated internal business systems to ensure compliance with industry regulations and ethical standards. Compliance and Quality Manager, CSL Plasma, Inc.

July 2021 - May 2022

• Managed the Compliance Program to detect and prevent violations of laws, regulations, organizational policies, or the Code of Excellence/Conduct.

• Ensured the center was 'inspection ready' by overseeing adherence to SOPs, compliance policies, and the quality system.

• Directed the site Quality Control program, including calibration management and monitoring compliance with defined processes.

• Recruited, hired, and conducted performance reviews, implementing corrective actions as needed, up to and including termination.

• Collaborated with management to develop programs and methods that streamlined center processes for enhanced customer service and compliance.

Compliance Manager, Ashley, Inc.

June 2020 - May 2021

• Managed the Compliance Program effectively to prevent and detect violations of laws, regulations, organizational policies, or the Code of Excellence/Conduct.

• Reviewed the Compliance Program, recommending revisions and modifications as necessary to enhance its effectiveness.

• Coordinated and collaborated with departments to ensure the ongoing effectiveness of the Compliance Program.

• Oversaw retaliation-free reporting channels for employees, encouraging a transparent work environment.

• Investigated and responded promptly to allegations of noncompliance, ensuring accountability and corrective measures. Management Analyst III/Compliance Manager, Division of Public Health July 2019 - March 2021

• Composed and provided comprehensive monthly data input and performance reports for grants from the Environmental Protection Agency.

• Identified and remediated housing-related health and safety hazards, ensuring community welfare.

• Authored and administered program policies and procedures, establishing clear operational guidelines.

• Imposed corrective actions and monitored related corrective action plans to foster continual improvement.

• Developed a sustainable program by promoting collaboration among families, businesses, and medical facilities. Management Analyst II/Contract Manager, Division of Substance Abuse and Mental Health May 2018 - July 2019

• Identified risk factors in contracts and developed tools to monitor and mitigate those risks effectively.

• Formulated and executed business strategies aimed at reducing risk and enhancing customer satisfaction.

• Compiled, analyzed, and reported data and trends related to operational effectiveness to drive informed decision-making.

• Streamlined internal process control in collaboration with senior management, enhancing operational efficiency.

• Drafted, evaluated, negotiated, and executed contracts with a focus on compliance and quality. Assistant Vice President – Sr Compliance Officer, M&T Bank November 2015 - May 2018

• Executed the compliance program concerning the Global Capital Markets businesses, enhancing regulatory adherence.

• Acted as the liaison between M&T and Wilmington Trust on corporate matters, facilitating effective communication.

• Provided oversight to the Board and Senior Management regarding policies, controls, and corporate governance.

• Developed and reviewed training and education programs related to corporate governance, improving overall compliance. EDUCATION

Wilmington University

2022-2024

MASTER OF SCIENCE, Human Resource Management

Wilmington University

2021-2024

MASTER OF SCIENCE, Public Administration

Wilmington University

2010-2013

BACHELOR OF SCIENCE, Criminal Justice

SKILLS

Allegation, Business Operations, Business System, Calibration, Compliance, Compliance Auditing, Continual Improvement Process, Contract Administration, Contract Experience, Contract Management, Contracting, Corporate Governance, Criminal Justice, Data Analytics, Disclosures, Formulation, Grant Writing, Health and Safety Management, HR Management, Mitigation, Performance Management, Public Health, Quality Assurance, Quality Control, Quality Management Systems, Remediation Assessment, RFP, Risk Management, Social Services, Substance-Related Disorder CERTIFICATION AND LICENSES

Certified Mediator 2023

Certified Paralegal 1999

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