Supplier Quality Engineer

Muneem Shaik

San Jose, CA ***** 408-***-**** ******@*******.***

Professional Summary

Accomplished Sr. Manufacturing Operations and Product Quality Leader with over 15 years of experience in driving operational excellence, supplier quality management, and process improvements across global supply chains. Expertise in implementing ISO standards, leading Six Sigma initiatives, and fostering cross-functional collaboration to achieve measurable quality improvements. Demonstrated ability to manage large teams, optimize production processes, and maintain compliance with stringent regulatory standards. Known for reducing defect rates, enhancing operational efficiency, and delivering outstanding customer satisfaction.

Key Skills

Quality Management: ISO 9001, ISO 13485, APQP, PPAP, FMEA, GR&R, IATF 16949

Process Improvement: Six Sigma Green Belt, Lean Manufacturing, Continuous Improvement (Kaizen)

Leadership & Operations: Cross-Functional Team Leadership, Program Management, Supplier Development

Technical Expertise: Agile expert, Statistical Process Control (SPC), 8D Root Cause Analysis (RCCA)

Tools & Software: SAP, Oracle, SolidWorks, MS Project, AutoCAD

Work Experience

07/2024 – 07/2025 Product Quality Engineer, Contract Role OEM

Revamped operations and increased output by 67% in six months by introducing EOS

Led data-driven analyses of cost of Quality, operational processes, and expense

controls, resulting in actionable insights that were presented to Senior Leadership.

These insights played a pivotal role in guiding strategic decision-making and driving impactful improvements across the organization.

Collaborated with Senior Leadership on future goals, process, procedures implementation, and quality initiatives, verifiable results in increased team productivity.

06/2022 – 05/2024 Senior Supplier Quality Engineer, Artech-Google Sunnyvale

Spearheaded supplier quality initiatives to ensure compliance with ISO standards, achieving a 20% improvement in on-time delivery (OTD).

Formulated and executed supply chain strategies that optimized inventory and reduced carrying costs by 15%.

Instituted performance metrics, driving supplier scorecard improvements by 10% year-over-year.

Conducted regular audits, identifying and mitigating potential supply chain risks to ensure zero production delays.

Facilitated the maintenance of Supplier dashboards, metrics, and triggers.

Led supplier quality initiatives to ensure compliance with ISO standards, achieving a 20% improvement in on-time delivery (OTD).

Developed and executed supply chain strategies, optimizing inventory to reduce carrying costs by 15%.

Implemented performance metrics, driving supplier scorecard improvements by 10% year-over-year.

Conducted regular audits, identifying and mitigating potential supply chain risks, ensuring zero production delays. Support maintenance of Supplier dashboards, metrics and triggers. s and triggers

12/2019 – 05/2022 Senior Process Quality Engineer, Flex Milpitas

Managed the end-to-end product quality for complex programs, reducing customer complaints by 25% through proactive audits.

Executed root cause analysis using 8D methodology, resolving recurring defects and enhancing product quality.

Oversaw MRB processes, leading to a 15% reduction in non-conforming material instances.

Implemented statistical process controls (SPC, OCAP), resulting in a 30% increase in process capability.

Acted as the primary interface for customer quality issues, achieving zero RMA cases for six consecutive months.

Championed 8D processes both internally and with customers, lowering defect rates from 6,384 PPM to 106 PPM.

Supported ISO 13485 implementation, ensuring successful audits and maintaining compliance across all projects.

Presented quality improvement results at quarterly business reviews, earning 100% positive customer feedback.

04/2014 – 11/2019 Customer Quality Engineer, Sanmina Corporation San Jose

Implemented all ISO 26262 compliance requirements for design, manufacturing, and testing, including TS16949, APQP, and PPAP tools for automotive industry customers.

Led Tiger Teams to actively resolve customer product manufacturing and field issues.

Executed customer specifications on products and generated relevant PCN, ECN, and documentation.

04/2010 – 01/2014 Manager NPI and Production Operations, DotHill Corporation Milpitas

Guided products from concept to design, prototype, and finally to manufacturing.

Led the NPI Execution team to deliver functional outcomes that supported achieving project goals.

Drove cross-functional teams to optimize the supply chain for specific strategic objectives while accounting for risks and demand changes.

Partnered with supply chains to deliver products that consistently meet or exceed expectations for quality, delivery, and value.

Interfaced with Global Supply Base Quality Engineering, Manufacturing, Supply Base Management, and various suppliers to ensure that products and components meet expected quality levels.

Spearheaded supplier quality improvement initiatives that resulted in $250,000 in cost savings.

Developed and implemented NPI processes, ensuring smooth product launches with a 98% success rate.

Conducted supplier audits and root cause analysis, leading to a 30% reduction in warranty claims.

Managed regulatory and agency compliance (UL, TUV, Nemko, CSA).

Supported automotive OEMs and Tier-1 automotive companies across a range of critical safety and functional safety implementation guidelines.

03/2005 – 03/2010 Sr. Quality Engineer, GSS / Array ICD Med Devices San Jose

Ensured effective manufacturing of medical devices, compliance with internal policies and applicable regulations, and efficient execution of related activities.

Led the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

Represented QA in cross-functional team meetings, MRB, new product introductions, and supplier quality meetings.

Made decisions and proposed solutions based on calculated risks identified through data analysis.

Championed continuous improvement through the CAPA system, handling complaints, and analyzing key performance indicators.

Supported activities associated with Sterilization and Biocompatibility.

Assisted in training personnel on processes related to design, development, and manufacturing.

03/1998 – 03/2005 Sr. Project Engineer, Solectron Corporation Milpitas

Directed the implementation of process changes that improved 1st pass yield for PCBA by 15%.

Manage PCBA BOM structuring and risk assessment to improve manufacturability and minimize changes late in the cycle.

Lead BOM release through ECO and PLM tools, ensuring alignment with cross-functional teams.

Ensured that monthly, quarterly, and annual shipment plans were met.

Executed management deadlines to ship prototype and pre-production products.

Implemented special tooling and fixtures in manufacturing for customer products.

Provided line and process support in areas including screen-printing, SMT, Reflow, Cleaning, Wave Soldering, Rework, Mechanical Assembly, Packaging, and Shipment.

Possessed knowledge in SMT, BGA & PCA processes and JIT manufacturing.

Designed assembly processes and instructions, including standard operating procedures.

Education

1979 – 1984 University of Madras Chennai, India

B.S. in Mechanical Engineering

1987 – 1989 MBA San Diego

Skills

ISO 9001 ISO 13485

APQ PPPAP

FMEA GR&R

IATF 16949 Lean Manufacturing

SAP Oracle

SolidWorks MS Project

AutoCAD Agile

Statistical Process Control (SPC) 8D Root Cause Analysis (RCCA)

Quality Management Process Improvement

Cross-Functional Team Leadership Program Management

Supplier Development Continuous Improvement (Kaizen)

Auditing Documentation

Communication Analytical Skills

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