Customer Service Crew Members
Resume:
Kaylie Scott
Resume
80229
**********@*****.***
EXPERIENCE
Mcdonalds, Northglenn — Crew Trainer
April 2020 - February 2023
Train & Onboard New Hires: Lead orientation and provide hands-on training to new crew members on McDonald's standards and procedures.
Coaching & Mentoring: Offer guidance and constructive feedback to help crew members improve their skills and performance.
Monitor Performance: Track the progress of new employees and report on their development. Support Daily Operations: Assist with tasks like food prep, customer service, and order-taking when needed.
Set Customer Service Standards: Lead by example in delivering excellent customer service and ensure all crew members do the same.
Ensure Safety & Cleanliness: Follow and enforce food safety and cleanliness standards to maintain a safe working environment.
Phoenix Financial,Westminster — Administrative assistant February 2023 - December 2025
Office Management: Organize and maintain the office space, manage supplies, and ensure equipment is in working order.
Communication: Handle phone calls, emails, and greet visitors, ensuring smooth communication within the company.
Scheduling: Manage calendars, schedule meetings, and coordinate events or appointments. Data & Documentation: Maintain and organize files, handle data entry, and prepare documents.
Financial Support: Assist with invoicing, tracking expenses, and basic accounting tasks. Client & Vendor Relations: Manage customer inquiries and maintain vendor relationships. Team Support: Assist executives and team members with administrative tasks and special projects.
Event Coordination: Organize company events, meetings, and travel arrangements. Self-employed Babysitting,Northglenn — Babysitter January 2014 - Present
Childcare & Safety: Ensuring kids are safe, happy, and engaged. Planning Activities: Organizing fun, educational tasks. Communication: Keeping parents updated on progress and any issues. Health & Safety: Responding to emergencies and maintaining a safe environment. Business Management: Handling bookings, payments, and scheduling. SKILLS
Communication Skills
Time Management
Problem-Solving
Teamwork
Adaptability
Attention to Detail
Customer Service
Basic Computer Skills
Organizational Skills
Work Ethic & Reliability
LANGUAGES
English- Fluent
Spanish- A very small amount
EDUCATION
Northglenn High
School, Northglenn —
High School Diploma
August 2020 - September 2023
I graduated top of my class a
month into my senior year
with a 4.0 GPA
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