Customer Service Data Entry

Pia M Campbell

Enthusiastic learner with communication, problem-solving, and interpersonal skills. Interested in obtaining a position that will allow professional growth.

Skills:

·Microsoft Word

·Customer Service

·Medical Terminology

·Microsoft Excel

·Clerical Skills

·Medical Office Procedures

·Microsoft PowerPoint

·CPR Certification

·Medical Billing & Coding

·Microsoft Outlook

·File &Record Maintenance

·Health Insurance Processing

·Microsoft Access

·Data Entry Skills

·Medisoft

Education/Licensure

Credentails for Ohio Child Care Resource & Referral Association- Instructor

Career Path Certificate Level 5 Instructor Valid until Prek-12: Does not expire because of M.e.d Endorsement

Cleveland Metro School District-2 Year Paraprofessional Permit & Resident Educator

Ohio Ethics Law, Bloodborne Pathogens for School Employees, child Abuse & Neglect Mandated Reporting, Communication with H.E.A.R.T, Cyber Security Awareness, Discriminatory Harassment Identification & Response, Email Safety, Phishing, Malware & Response Awareness, Family Medical Leave Act (FMLA), Learn How to Save a Life using AED & Hands-Only CPR, Bulling Prevention, Prevention of Mental, Emotional & Behavioral Disorders in Students, Building Safe & Supportive School Environment, Protecting Student Data, Sexual Harassment and Discriminatory Harassment Identification & Response

City University of New York at York College Jamaica, Queens, NY

·Bachelor’s Degree in English with Journalism Emphasis

·Completion of a Linguistics for Teacher’s Seminar with Dissertation on Language Acquisition of Preschoolers

·Completed 120.00 credits in the Journalism Major

American Intercontinental University Online Chandler, AZ

•Master’s Degree in Education-Elementary Education Capstone Program

•Courses: Legal, Regulatory, Education Standards and Ethics, The Education Leader, Development of the Elementary Student, Researching Resources for the Classroom, Data Applications for Elementary Educators, The Diverse Elementary Classroom, Educational Specialty Capstone and Managing the Elementary Learning Environment

Completed 48.00 in a accelerated program (1 year) with Certification using OCCRRA licensure and endorsement

•Completion June 2022, Honor Society Member of the Kappa Delta Pi Sorority2021-2023

•Voted Who’s Who Among Students 2022 Cleveland, Ohio

•Volunteer for True2U Mentor Program with Middle School students

Coursework with Master’s Degree in Information Technology with Cybersecurity

Information Technology Computer Operations-Software Development Management

Information Technology Computer Operations-Advanced Technical Communications

Teacher Work Experience

·Establish and enforce rules for behavior, and procedures for maintaining classroom of 8-10 children from ages 1-10 in an early childhood setting and an evening English As a Second Language Course

·Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, playground and field trips

·Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills

·Observe and evaluate children's performance, behavior, social development, and physical health, administered VPK Assessment (formal)

·Served as personal and assistant teacher to Director of Preschool for Florida Department of Children & Families from 2010-2017 preparing portfolios of photos and state standards for graduating pre-kindergarten students

Work Experience

2023-Present Cleveland Metro School District Special Education Grades Prek, 9-12

2017 – 2020,2023, 2024 Delaware North, Culinary Prep, Cleveland, OH

2020-2022 Spar Inc. FDM Field Services.com., Merchandiser, Cleveland, Ohio

2022-2023 AssetEmpires.net and Essante Organics.com/PiaC

2021-2022 Crossmark at Sams Club, Event Specialist, Oakwood, Ohio

2018 -2023 Magnolia Clubhouse, Membership Unit Volunteer, Cleveland, OH

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