Charlene E. Hild
312-***-**** • *******@*****.***
Project & Knowledge Management, Editorial, Proofreading, Desktop Publishing, Design & Production Ongoing and concurrently• Project Management, Document Processing, Proofreading & Editorial Services Editorial projects included editing various volumes and chapters of CCH’s web-based offering, CCH’s Solutions to Financial Planning; website content development, research, and writing for Bostic Publishing Company; web-based research and writing for Rand McNally’s new media offerings; other clients include Business Records
(voting ballots and related media); Pearson Education (formerly Scott Foresman) (various textbook offerings); Loyola Law School (The Business Lawyer); EN Design (content and organizational development for corporate identity manual); United Eyecare Providers (vendor fulfillment and billing utilizing Excel, review of website content and layout); law marketing content creator
2024 June-current • Prevail
Legal Transcriptionist/Scopist (remote) clean verbatim; review AI-generated transcriptions of legal depositions against original audio or video for accuracy and completeness; edit and proofread AI-generated transcriptions to correct grammar, punctuation, and formatting errors; conduct thorough research to ensure accuracy of technical and specialized legal terminology and names; ensure proper identification of speakers; and maintain consistency and adherence to established style guidelines
2024 May-current • eScribers
Scopist Transcript Editor (remote) clean verbatim; listen to audio to verify everything said was captured accurately on rough draft machine transcripts; format according to jurisdiction; research spellings, addresses, and other data; proofread and edit to ensure word accuracy, proper punctuation, grammar, and format 2024 Feb.-April • Addison (SIA Partners)
Project Consultant (remote) proofreading as needed InDesign annual reports as part of two client teams 2023 Oct.-Nov. • 24Seven Talent (global creative and digital marketing recruitment agency) Content Editor/Formatting Specialist (remote 24-7) cleaned corrupt content, formatted, and entered revisions for global fast-food chain’s summary plan description
2023 Jan.-March • Addison
Proofreader (remote overnight) as part of a 24-7 team creating a major bank’s InDesign annual report 1984-2020 (2003-2020; 1996-1998 full-time) • Skadden, Arps, Slate, Meagher & Flom LLP Document Support Specialist; Copy Editor/Proofreader Specialized in legal, financial, and technical editing, proofreading, and production across various media, from print to online, as well as producing documents; front desk operator; all shifts, last weekend overnight; refined marketing pro bono brochures and created from concept to print a 2020 pet month newsletter (Human Resources)
• Mastery of English grammar, usage, and punctuation;
• Knowledge of proofreading symbols, legal terminology, citation protocol, and blacklining (manual and cumulative redlining (printer’s proofs, Edgar filings, and more));
• Strong organizational skills and consistent attention to detail (all unstaffed department duties transitioned to the Technology Center on the weekend);
• Good communication skills;
• Advanced word processing formatting skills, particularly Word;
• Ability to work well under pressure and coordinate several activities at one time;
• Available to work overtime as needed (worked all shifts across all global time zones);
• Capable of solving problems and meeting strict deadlines;
• Equipment/Software Used: printer, scanner, CD/DVD media burner, USB, ADP (DTE) program to record time, Microsoft Office (PowerPoint, Word, Publisher, Excel, and more), Adobe Acrobat Professional and Nuance, Litera and DeltaView, Outlook, and other applications (Omnipage, Visio, DocsOpen, PCDocs, ChangePro, WordPerfect, Xywrite, etc.) as required. Responsible for reviewing and proofreading legal and non-legal documents, content, materials, and more generated by the Firm using standard proofreading practices (proofread word for word, proof for edits, proof for format, and proof for consistency):
• Reviewed complex documents, prospectuses, content, and more to find errors in spelling, grammar, punctuation, formatting, and Skadden Arps and client styles;
• Used standard proofreading marks to show changes;
• Ran electronic comparisons (Litera, DeltaView, Word compare (tracked changes));
• Prepared electronic markups using Adobe Acrobat tools;
• Compared original documents with revised documents to identify and correct typographical errors;
• Scanned hand-marked proofread documents to PDF or digitally marked proofread documents and published to PDF, and attached to outgoing message and workflow database;
• Communicated information on specific requests and deadline difficulties in a timely and professional manner;
• Logged all work in department workflow multisite database (GATs), ensuring that instructions and job status were comprehensive, clear, and accurate;
• Prepared DTE time tickets or cards according to ADP best practices; and
• Performed other duties as assigned (received assignments from national and global offices). Performed Document Processing Specialist assignments, used Word (Microsoft Office, including Publisher) to incorporate revisions to documents (concurrently sole Chicago office Weekend Operations staff and Technology Center support 8 pm - 8 am CST):
• Used customized Word template style macros to prepare defined terms checks (marked for Indices, Table of Contents, Defined Terms, and more, linked and generated). 1998-2002 • Hay Group Management Consultants, Executive Compensation Practice Center (Korn Ferry) Executive Compensation Consultant/Knowledge Management—Organized, facilitated, proofread, and produced marketing and editorial content for Hay Group’s EC Practice communication, marketing, and training vehicles, such as the EC Library, The EC Hay Group Forum, The Executive Edition, incoming mailbox inquiries, sales funnel, as well as others
• Gathered information about changes in laws, regulations, decisions, trends, news, and competitor products related to executive compensation by research via the Internet, print, radio, and/or TV
• Built and maintained relationships with customers and prospective customers in related fields
• Analyzed information and identified new product opportunities
• Recruited authors within the organization
• Worked closely with departments across the organization, devising plans to communicate their information most effectively while maintaining corporate consistency
• Contributed to the productive exchange of information, ideas, and materials
• Provided cross-group leadership and direction to facilitate the attainment of broader EC Practice goals relating to the enhancement of the services line and/or other cross-group initiatives
• Provided leadership to an editorial group that included principals to drive efficiencies across service offerings within a specified industry portfolio
• Facilitated teamwork
• Understood and participated in troubleshooting the editorial workflow to ensure materials moved from development through production
• Managed print production, including proofreading, text/file conversion, and Internet posting, and interfaced with the Managing Director and Senior Consultants from concept to output
• Coordinated printing schedules with the print vendor, plus other outbound/production editor duties
• Set editorial guidelines and edited documents to ensure consistent messages and images
• Established content production schedules based on planned marketing activities, product launches, etc.
• Created publishing deliverables in print, Internet, PDF, PageMaker, Lotus Notes, and other formats (Microsoft Office (MS Word, Excel, PowerPoint, Publisher), WordPerfect, Xywrite, Visio, Illustrator)
• Converted data to new formats as required; took content written and edited in various applications and created deliverables in the above-mentioned formats
• Proofread, copy edited, produced, and wrote various content, including daily digests of news articles, newsletters, brochures, presentations
• Assisted with functional processes relating to delivering email newsletters and other outbound editorial and marketing materials
1996-1998; 2003-2020 (full-time; see Skadden, Arps, mergers & acquisitions international law firm) 1994-1996 • CCH Incorporated (Wolters Kluwer)
Senior Communications Specialist, Internal Communications, Corporate Human Resources/Public Relations
• Project managed and produced editorial content for CCH Incorporated’s internal communication vehicles, such as the weekly newsletter Hotline, monthly newsletter Pilot Progress, the Just Ask Me Lotus Notes database, and incoming mailbox inquiries, as well as others (change management materials), from concept to output
• Supervised, coached, and recruited internal volunteers and external freelancers and authors contributing to these publications and databases
• Developed story concepts, planned agenda, and interviews, photograph opportunities
• Created publishing deliverables in print, Internet, PDF, PageMaker, Lotus Notes, and other formats (Microsoft Office (MS Word, Excel, PowerPoint), WordPerfect, Xywrite, Visio)
• Converted data to new formats as required; captured content written and edited in various applications and created deliverables in the above-mentioned formats, including digital and scanned images, content, or related files
• Coordinated vendors
• Began development of internal home page
1992-1994 • National Clearinghouse for Legal Services, Inc. Production Editor—Managed and supervised all aspects of production and development of promotions and publications for nonprofit organization providing information to advocates of the poor, homeless, and the elderly
• Acquired bids, figured annual publications budget
• Redesigned serial monthly publication for easy reference, produced publications (Ventura)
• Converted data to new formats as required; took content written and edited in various applications and created deliverables, including digital and scanned images, content, or related files
• Hired, recruited, and supervised freelancers and support staff
• Coordinated publication-related portion of 25th Anniversary symposium; presented design seminar at symposium; created art pieces for outgoing board members 1981-1992 • CCH Incorporated (Wolters Kluwer)
Coordinating Editor of Design & Format, Editorial Organization, held other positions—Editorial Assistant, Production Editor up through to Executive Editor
• Managed and coordinated production aspects of new product development projects, including a 10,000-page reporter, across all levels of the company and departments
• Wrote, planned articles, and edited newsletters, case digests for several reporters and publications, including research and media contact when necessary; developed content for sales distributions; and updated looseleaf reporters and restructured tax course textbook and workbooks
• Concurrently was assistant to the Editorial Organization’s Executive Vice President and handled many sensitive and highly confidential tasks
Education
• BA, English, pre-law concentration Loyola
• Chicago Kent College of Law courses
• University of Chicago Publishing Program
• Professional seminars, among others, include
Folio's Print Bid Analysis; Ragan
Communications’ Employee Communications in
Cyberspace; Advance Writing and Interviewing;
An Introduction to the Theory & Application of
Standard Generalized Markup Language; and
Essentials of Design for the Editor
Related Skills & Achievements
• Focus On Excellence award recipient, nominee
(Skadden)
• Recognized for outstanding job performance,
Oakleigh Thorne award nominee (CCH)
• Excellence In Action award recipient for saving
$10,000 in newsletter expenses (CCH)
• Cut NCLS production costs by 50% by initiating
stricter compliance with postal regulations,
printing budget, and by streamlining the
workflow process