Customer Service Mental Health
Resume:
SAMANTHA
MILLER
HEALTH WELLNESS
LIFESTYLE COACH/ YOGA
INSTRUCTOR
****************@*****.***
Brookline, MA 02446
CONTACT
SKILLS
• Community Relations
• Presentation Skills
• Interpersonal Skills
• Decision-Making
• Professionalism
• Social Support Building
• Organizational Skills
• Multitasking
• Mental Health Support
• Team Collaboration
• Time Management
• Goal Setting
• Community Outreach
• Work-Life Balance
• Self Motivation
• Written Communication
• Active Listening
• Task Prioritization
• Relationship Building
• Self-care strategies
• Customer Service
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
PROFESSIONAL SUMMARY
Health Wellness Lifestyle Coach Business Owner
In Your Palm Wellness, Brookline, Ma
EXPERIENCE
June 2018 - Present
• Conducted one-on-one coaching sessions to identify individual needs Developed engaging content for social media channels related to health education.
•
Maintained up-to-date knowledge of current trends in health and wellness
• research.
Managed administrative tasks such as scheduling appointments, filing paperwork.
•
Educated clients on the importance of mindful eating habits through interactive activities.
•
• Assisted clients in developing actionable strategies to reach their goals. Supported clients with goal setting activities to help them track progress towards desired outcomes.
•
Created personalized plans for clients based on their individual needs and preferences.
•
Provided guidance on nutrition, exercise, stress management, sleep hygiene,
• and other lifestyle topics.
Encouraged clients to make positive changes by providing ongoing support and motivation.
•
Responded promptly to inquiries from potential or existing clients via email or phone calls.
•
Managed all aspects of business ownership and operational management,
• keeping business running smoothly.
• Developed and maintained relationships with clients and business partners. Maintained up-to-date records of all transactions related to the business finances.
•
Managed day-to-day operations of the business including accounting, payroll,
• customer service, product development, and staff management. Collaborated with other local businesses on joint ventures which generated additional revenue streams.
•
• Data Entry
• Dependable and Responsible
• Customer Relations
• Critical Thinking Advocate
Autism Speaks, Boston, Ma
Medical Aide
Northeast Arc, Danvers, Ma
Created a comprehensive business plan for a small business, outlining the company's mission, financials, and operational goals.
•
May 2020 - January 2021
• Used active listening skills to provide exceptional service and resolution.
• Built and maintained relationships with agencies and resources.
• Provided compassionate and empathetic care to individuals with special needs. Provided support and guidance to children with special needs, utilizing effective
• communication skills.
Participated in professional development workshops related to working with special needs populations.
•
Supported special needs children by providing additional guidance or accommodations as needed.
•
January 2014 - March 2018
Conducted vital sign measurements such as temperature, pulse rate, respiration
• rate, height, weight, and blood pressure.
Maintained accurate documentation of patient records and test results according to established policies and procedures.
•
Administered injections and medications under the supervision of a physician or nurse.
•
Provided assistance with activities of daily living such as bathing, dressing,
• grooming and mobility.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
•
Attended conferences and seminars to stay abreast of current evidence-based practice in stroke care management.
•
Another Course To College, Boston, MA
High School Diploma
Lowell High, Lowell, MA
Salesperson Course
Real Estate Academy, Randolph, MA
EDUCATION
June 2009
June 2008
June 2017
Reiki Master Certification
Natural Healer Courses
CPR Certified
American Red Cross, Boston, MA
May 2022
July 2021
References available upon request
REFERENCES
Contact this candidate