Customer Service Representative

Jeyliann Osorio

Providence RI available for Phone/In-person interview

Bvcap Community Center July 10 - Present

Assistant Administration

● Customer Service

● File documents:FIle time report, Deliveries, Payroll

● Record Keeping:Documents serve as official records of decisions, transactions, and communications. This helps maintain accountability and provides a historical reference)

● Communication: They facilitate communication within an organization and with external stakeholders. This includes emails, memos, reports, and meeting minutes.

● Policy and Procedure Guidance: Administrative documents outline policies, procedures, and guidelines, ensuring that everyone is aware of and adheres to organizational standards.

● Compliance: Many documents are required for regulatory compliance, ensuring the organization meets legal and industry standards.

Global Accounting Services, RI May 20 – Season

Customer Service Representative

• Form 1040

• Audits and reviews

• Preparing Tax

• Organize Document

• Sales

• Accounting

• Recruiting

• Make appointment and interview

• Administrative Assistant

• Schedule recruiter

• Excellent attention

• Customer Service, work face to face with the customer, help them answer questions they need, and meet customer needs.

Market Basket Apr 21 – Dec 21

Cashier

• Manage transactions with customers using cash registers.

• Scan goods and ensure pricing is accurate.

• Collect payments whether in cash or credit.

• Issue receipts, refunds, change or tickets.

• Redeem stamps and coupons.

• Cross-sell products and introduce new ones.

Summary:

● Customer service representative with experience in auditing, reviewing, and preparing taxes.

● Well-versed in organizing documents, recruiting, and accounting.

● Proficient in working face to face with the customers, helping them in answering questions they need and meeting customer needs.

● Hands on experience in managing transactions with customers using cash registers, issuing receipts, refunds, change or tickets.

● Responsible for collecting payments whether in cash or credit, cross-selling products and introducing the new ones.

● Bilingual in English / Spanish

Skills:

● Bilingual English / Spanish

● Excellent Customer service and communication skills

● Willing to grow with the company.

● Excellent Use Computers.

● Sales

● Excel,Powerpoint,Word Doc, Microsoft Email

Education:

● High School Diploma, Mount Pleasant, June 2022

Contact this candidate