Social Media Customer Service

Alyson Gonzalez

Midlothian, TX 469-***-**** ************@*****.*** linkedin.com/in/alyson-gonzalez Professional Summary

Dynamic and people-focused professional with a strong background in recruiting, team coordination, and client relations. Adept at identifying top talent, managing candidate pipelines, and building rapport with both clients and candidates. Experienced in fast-paced environments where multitasking, communication, and strategic thinking are key. Passionate about connecting people with meaningful opportunities. Professional Experience

Recruitment & Talent Engagement Specialist (Freelance / Contract Roles) Texas 2022 - Present

- Source, screen, and interview candidates for roles across hospitality, customer service, and logistics industries.

- Utilize job boards, social media, and referrals to identify and attract qualified talent.

- Maintain organized candidate pipelines and ensure a seamless onboarding process.

- Coordinate interviews, provide feedback, and build strong relationships with hiring managers. Operations Coordinator / Team Lead

Various Roles - Hospitality & Retail 2018 - 2022

- Managed recruitment and onboarding of new staff, including job postings, interviews, and new hire orientation.

- Trained and supervised new team members, improving retention and performance.

- Led scheduling, conflict resolution, and team motivation initiatives.

- Developed strong interpersonal skills while managing diverse teams in high-pressure environments. Key Skills

Full-Cycle Recruiting, Applicant Tracking Systems (ATS), Interviewing & Candidate Assessment, Onboarding

& Orientation, Sourcing Strategies, Job Descriptions & Postings, Relationship Building, Communication & Negotiation, Time Management & Multitasking

Education

Navarro College

Associate of Arts - In Progress

Focus: Health & Human Services

Contact this candidate