General Manager Assistant

Elizabeth

Maynard

ASSISTANT GENERAL MANAGER

***********@*****.*** 303-***-**** Spearfish, SD

EXPERIENCE

Assistant General Manager

Tru by Hilton-Deadwood, SD

June 2023 to Present

Back to Hilton! Became AGM of Tru by Hilton in Deadwood. We are still using OnQ, however I've used many different PMS systems and have no fear of learning anything new. We have a great team at Liv Hospitality. That great team does a lot of the back end building blocks. I have worked for smaller properties where I was responsible for third party availability and marketing.

General Manager

SpringHill Suites by Marriott-Deadwood, SD

January 2022 to June 2023

Became GM of SpringHill. While working at Cadillac Jack's as a general manager of a Marriott, I've had a plethora of learning experiences and have gained so much knowledge while working for Liv Hospitality. I'm very savvy at rate changes and finding brand standards. I did Marriott GM training and had certificates completed on time in accordance with Marriott standards.

Assistant General Manager

SpringHill Suites by Marriott-Deadwood, SD

February 2021 to January 2022

Transferred to SpringHill Suites from Tru to become AGM. I was able to learn FOSSE an old DOS system Marriott uses very quickly. I thank my 10-week training with IBM that turned into a yearlong contacted POS support tech. I did thrive as AGM under 2 different General Managers, as I am able to change and adapt to my environment.

Front Office Manager

Tru by Hilton-Deadwood, SD

May 2020 to February 2021

I left Spearfish Canyon Lodge and became Tru's night auditor. I quickly became the FOM Front Office Manager. I was responsible for market inventory ordering and end of month counts. The front desk was my department. Maintaining brand standards in the market as well as staff training. I became R&I and GRO proficient quickly and have high standards of tracking and maintaining rate strategies on the fly.

EDUCATION

High school diploma

SKILLS

Management Excellent Organizational Skills Communication

Detail Oriented Exceptional Customer Service Problem-solving

Effective problem solver; prioritize and manage heavy workflow without direct supervision

Data Entry Microsoft Excel; Microsoft Word Guest Services

Contact this candidate