Strategic Planning Community Outreach
Resume:
KYLE HUGHES
VOLUNTEER SPECIALIST
CONTACT PROFILE
*******@***.***
Dynamic and mission-driven nonprofit leader with over ten years of experience designing, implementing, and
managing high-impact volunteer programs. Proven
expertise in volunteer engagement, strategic planning, team leadership, and community outreach. Adept at
building collaborative partnerships, increasing volunteer retention, and aligning volunteer initiatives with organizational goals. Passionate about community service and empowering individuals to make a difference.
CORE
COMPETENCIES
EXPERIENCE
Microsoft platforms
Google platforms
Constant contact
Canva
Volunteer program
development
Strategic planning & execution
Community engagement
Budget management
Team leadership and Training
DEI
Grant Writing & Fundraising
Support
Even Planning and Coordination
Metrics & impact evaluation
Conflict resolution
Government program
compliance
Data Analysis & reporting tools
Volunteer management
software (track it forward,
volunteerhub)
Volunteer Specialist
Lutheran Social Services of the National Capital
Area
April 2023-current
Managed all aspects of the volunteer program, strategizing, implementation of practices, management, oversight of volunteer management software, and more.
• Lead a team of 300 volunteers across 12 programs, providing leadership/management/training to staff
in those programs, serving over 8000 community
members annually.
• Designed and implemented a volunteer recruitment and retention strategy that increased volunteer
participation by over 1000% over 2 years
• Developed partnerships with Schools, businesses, Civic organizations, other nonprofits, and
government entities throughout the District,
Maryland, and Virginia to broaden volunteer
outreach and impact.
• Created a comprehensive volunteer screening,
Training, and onboarding program, resulting in
improved volunteer satisfaction and performance
• Collaborated with department heads to align
volunteer efforts with program needs, organizational goals, and government policy
• Tracked and set KPIS and produced regular reports for leadership, grant funders, and government
EDUCATION
George mason University
2012-2014
BA in Sociology
funders on volunteer impacts, demographics.
Program success, and other measurables
• Founded first volunteer run ESL classes
• Created volunteer procedure guide and policies
• Spearheaded the implementation of a volunteer
management system (volunteerhub) and its
management
Development Coordinator
Community Lodgings
August 2022-April 2023
Was the Volunteer coordinator at the site along
Ran all volunteer recruitment, intake, management, hour collection, and all other areas of volunteering.
• Designed and implemented monthly newsletter
using constant contact
• Created new social media strategy
• Monitor social media analytics and trends to further refine strategy and report on KPIs to executive
leadership and Board members.
• Developed and executed weekly and monthly
content for Instagram, Twitter, and Facebook
leading to an increase in engagement and follower
growth
• Expanded community outreach program
• Ensured program compliance with grant and federal funders
• Managed day-to-day operations of a volunteer
program with over 70 active volunteers
• Conducted needs assessments and developed
targeted recruitment strategy
Contact this candidate