Supply Chain Customer Service
Resume:
SJ
To support both shoreside & onboard with goods & services and combine both my prior onboard experience with my shoreside experience of Commodity Management.
CERTIFICATIONS
• CPM Cert- ISM (formerly NAPM)
• Six Sigma Lean Certified No. 201********
• Internal Auditor Training – Active Power, Austin, TX
KEY SKILLS
• Global Sourcing
• Contract Negotiations
• Cross-functional team leadership
• Process Improvement
• Program Management
• Supply Chain Management (NPI & Production)
Experience in diverse industries, ISO 9001, Kaizen, JIT, Mil-Spec, ANSI, ITAR and IATF 16949 experience.
MRP/ERP software experience (AS400, Oracle, BaAn, Syteline, MXP & SAP) & Railsys.
Computer literate with extensive Microsoft Office experience, Excellent communication, and Power BI, Sievo
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Sydney Jewell
Gilbert, PA 18331 * Email *******@*****.*** * Mobile 512-***-****
Experience
Global Category & Supplier Manager John Crane, Inc. · Full-time Sep 2021 - Jul 2024 · 2 yrs 11 mos Remote (Startup / NPI & SaaS)
Designs and develops the supplier-base in order to leverage global spend opportunities, reduce lead times and total cost of ownership by issuing formal Proposals and Quotes (RFI’s, RFP’s, and RFQ’s) and analyze responses to select suppliers that meet or exceed company requirements.
Communicate and conduct meetings and formal presentations with suppliers, plant, and division personnel at all management levels
Provides input for supplier consolidation and reduce costs whilst maintaining or improving service level and quality
Negotiates proper global contracts and develops frame agreements for strategic spend that endure volatility, single source
Be the main contact for global supplier relations through single point of contact Supplier Management organization.
Sets performance objectives to assigned suppliers (quality improvement, on-time delivery, lead-time reduction, cost reduction). Defines baseline, improvement targets and monitors progress through a regularly updated supplier scorecard. Commodities such as PCB's, PCBAs, custom hardware, simple cable assys, castings, s/metal enclosures, COTS products such as radio antennas & gateways, connectors, electronic components, software (Saas), sensors (vibration, heat).
Lead complex and business negotiations with major key suppliers and provide advice for regional sourcing as required.
Conduct business with integrity, in accordance with the highest ethical standards and in compliance with all applicable laws and regulations and anti-bribery requirements.
Manages supplier audits and performance evaluation with assistance from key stakeholders - Travel to supplier locations to evaluate capabilities, capacity, assess production readiness, investigate new opportunities, and resolve chronic supply and quality issues.
Contracts and frame agreements Strategic category plan definition, implementation and
communication to key stakeholders
Quarterly Supplier Performance Reviews and Annual Business Reviews
Designs and develops the supplier-base in order to leverage global spend opportunities, reduce lead times and total cost of ownership by issuing formal Proposals and Quotes (RFI’s, RFP’s, and RFQ’s) and analyze responses to select suppliers that meet or exceed company requirements. Communicate and conduct meetings and formal presentations with suppliers, plant, and division personnel at all management levels Provides input for supplier consolidation and reduce costs whilst maintaining or improving service level and quality Negotiates proper global contracts and develops frame agreements for strategic spend that endure volatility, single source Be the main contact for global supplier relations through single point of contact Supplier Management organization. Sets performance objectives to assigned suppliers (quality improvement, on-time delivery, lead-time reduction, cost reduction). Defines baseline, improvement targets and monitors progress through a regularly updated supplier scorecard. Commodities such as PCB's, PCBAs, custom hardware, simple cable assys, castings, s/metal enclosures, COTS products such as radio antennas & gateways, connectors, electronic components, software (Saas), sensors (vibration, heat). Lead complex and business negotiations with major key suppliers and provide advice for regional sourcing as required. Conduct business with integrity, in accordance with the highest ethical standards and in compliance with all applicable laws and regulations and anti-bribery requirements. Manages supplier audits and performance evaluation with assistance from key stakeholders - Travel to supplier locations to evaluate capabilities, capacity, assess production readiness, investigate new opportunities, and resolve chronic supply and quality issues. Contracts and frame agreements Strategic category plan definition, implementation and communication to key stakeholders Quarterly Supplier Performance Reviews and Annual Business Reviews
August 2018 – June 2020
Commodity Manager • Prestolite Electric • Arcade NY
• Develops strategies to drive improvements in the supply base within specific commodities (die casting, machining, powder metal etc.) through development activities such as initial supplier audits and progressing to supplier selection, contract drafting and negotiations and relationship management.
• Interfaces with other departments and outside suppliers resolving any purchasing related issues that impact the company.
• Participate and support in design and development team and NPI through a quality control discussion with a cross function team of representatives through-out the company.
• Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented as well as locate and cultivate global strong vendor relations.
• Monitors pertinent markets and defines how changes will impact the supply and pricing conditions.
• Travels several times a year, either in a group or alone to visit current or prospective suppliers domestically or internationally as needed.
• Commodities Responsible for: Primarily Alum Die Casting, Forgings, Machining with a current spend of $22,426,043 and a current savings of just over $1.1M.
March 2017 – August 2018.
Strategic Sourcing • Metso Minerals • York, PA.
• Responsible for directing and analyzing how a business spends money Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented.
• Assessing quotes within specific commodities (die casting, machining, powder metal etc.)and compiling a detailed assessment of cost breakdowns.
• Generating quote comparison’s and contributing to internal supplier selection based on the quotes.
• Support Tender and Project Phases as well as implementing inventory optimization strategies within the company.
August 2018 – June 2020
Commodity Manager • Prestolite Electric • Arcade NY
• Develops strategies to drive improvements in the supply base within specific commodities (die casting, machining, powder metal etc.) through development activities such as initial supplier audits and progressing to supplier selection, contract drafting and negotiations and relationship management.
• Interfaces with other departments and outside suppliers resolving any purchasing related issues that impact the company.
• Participate and support in design and development team and NPI through a quality control discussion with a cross function team of representatives through-out the company.
• Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented as well as locate and cultivate global strong vendor relations.
• Monitors pertinent markets and defines how changes will impact the supply and pricing conditions.
• Travels several times a year, either in a group or alone to visit current or prospective suppliers domestically or internationally as needed.
• Commodities Responsible for: Primarily Alum Die Casting, Forgings, Machining with a current spend of $22,426,043 and a current savings of just over $1.1M.
March 2017 – August 2018.
Strategic Sourcing • Metso Minerals • York, PA.
• Responsible for directing and analyzing how a business spends money Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented.
• Assessing quotes within specific commodities (die casting, machining, powder metal etc.)and compiling a detailed assessment of cost breakdowns.
• Generating quote comparison’s and contributing to internal supplier selection based on the quotes.
• Support Tender and Project Phases as well as implementing inventory optimization strategies within the company.
August 2014 – March 2017
Commodity Manager Electrical/Electric • Alstom Transportation • Hornell, NY
• Define and develops commodity strategy with Sourcing Director and drives its implementation and strategizing and working to reduce supplier risk.
• Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented
• Ensure early involvement of suppliers at Tender/Project stage Supplier Relationship Management:
• Manage long term relationships with the supplier at Commodity standpoint (legal and contractual aspects)
•Negotiate and animates supplier QCD objectives and performance for the commodity
• Perform regular (min. quarterly) supplier performance review (incl. quality) and solves major issues and secures objectives achievement
• Drive supplier negotiations as appropriate
• Analyze risks and sets appropriate mitigation plan
• Define supplier panel in-line with Tender/Project and global Sourcing strategy and makes sure it is implemented, with different gates GO RFQ, SGR (Specification Gate Review), PGR (Preliminary Gate Review), CGR (Critical GR), GO PROD, FAI etc
• Support SQE’s with PPAP documentation
Commodities Responsible for: Complex Harnesses, Wire, Pantographs, Electronics, Electrical, various Cable Assemblies with a direct spend of $2Million
March 2011 – April2013
Senior Production Buyer • Active Power • Austin Tx
• Define General as well as strategic purchasing support for designs and manufacturing of critical backup power systems and continuous infrastructure solutions that work out in the field. Responsible for checking requisitions, obtaining quotes, examining bids, and awarding Purchase Order contracts. Commodities purchased: cable assemblies, PWA's, hardware and active / passive components, sheet metal, metal forming & metal stamping, raw pcbs, power cable lugs
• Coordinated manufacturing top level PWA's with EMS company's
• Internal Auditor: Performed quarterly company & departmental audits
• Responsible for procurement duties related to NPI builds, including coordination with engineering/quality/vendor & to ensure successful transition of build as it moves to production.
Certified Yellow Belt in Six Sigma Lean & working on Green Belt
November 2009 – March 2011
Senior Production Buyer • Celestica Aerospace • Austin Tx
• Collaborates with Sales, Program Manager and FAE during vendor negotiations for large opportunities, monitor daily sales orders, weekly production plan, and monthly forecast needs for customer's like G.E., Raytheon & Honeywell - knowledgeable in FAR/DFAR ratings
• Responsible for validating and responding to purchase exception messages, obtaining best price and delivery, processing Purchase Orders, managing delivery schedules to meet the MPS, resolve discrepancies, and strengthen rapport with suppliers to improve performance and build long term, win-win relationships
May 2000 – November 2009
Senior Production Buyer • Flextronics • Austin Tx
• Reviewed BOMs, drawings, specs, and assessed cost/labor analysis prior to submitting a formal quote package to Product Management
• Developed new supply sources in cases where existing supplier base was unsatisfactory
• Contributed to cost reduction negotiations with suppliers to improve company PPV. Total NPI dollars purchased in excess of one million USD
October 1995 – October 1997
Product Manager/Planner • Anthem/Arrow Electronics Ft. Lauderdale FL
• Managed daily 26 franchised semi-conductor lines to include inventory management and field support
• Purchased and assisted in the generation of collateral material to support the group sales effort for every product in the product line
• Interfaced with vendors for all product information, stock rotations, price protection, obsolete product information and returns
September 1987 – January 1990
Sales Rep • Amp (now TE Connectivity) Valley Forge, PA
• Responsible for an all sales and customer service functions within a specific territory (specifically with O.EM.'s, V.A.R.'s, Contract Manufacturer's and Import/Exporters).
• Specific responsibilities included pricing, order entry and new account development. Monitored and maintained contract pricing for various accounts, new account development in the local market.
CRUISE DIR • SEAESCAPE LTD • 1989 – 1991
Directed all facets of daily cruise ship activities to Freeport, Grand Bahama, Bimini and Cozumel Mexico from the ports of Miami, Ft. Lauderdale and St. Petersburg, Florida. Responsibilities included but not limited to: Designing/ setting up new shipboard activities, starting up ships and instructing cruise staff, entertainment/shows and orchestra/calypso bands sets, serving as a liaison between all departments onboard as well as shoreside including reservations, advertising, charters (& special theme cruises). Master of Ceremonies – included get acquainted parties, travel talks, shore excursions, immigration/ custom’s information. As well as an entertainer performing as a comic, directing rehearsals for shows with full knowledge of lights and sound from two years previous experience with a university entertainment committee.
SOCIAL HOSTESS/CRUISE STAFF • CELEBRITY CL • SPRING 1992 – SPRING 1993
Served as a Social Hostess onboard the S/S Meridian. My responsibilities where varied; as a liaison between passengers and onboard personnel as well as many other shore side departments. My duties included greeting all passengers upon embarkation as well as the many other social events onboard ship. On a weekly basis I would receive a passenger manifest which would help me to determine who the VIP’s onboard are and therefore, seat them at the Captain’s table and arrange VIP tours, shore excursions etc. Daily contact as well with weekly reports that I prepared and submitted to the Safety Officer and Hotel Manager.
Reservations Assistant Manager • Empress Cruise Lines • Summer 1992 To Summer 1993
Reservationist Assistant I would interface with perspective clients as they called in to provide them prompt and professional answering all calls and questions regarding the cruise booking and onboard experience. A professional with the ability to convey “excitement” which is “key” in having a memorable cruise experience at a perceived value second to none! Calls were converted to sales by the simple techniques of genuine hospitality, friendly service and a conveyed interest of concern. Perpetuating towards the monthly revenue and passenger occupancy goals established for the reservations center by the sales department; a position that requires a “conversion of the sale” without a hard sale or robot -like approach.
Operations Manager • OdessAmerica Cruise Line Co. • November 1992 To May of 1994
OdessAmerica Cruise Company, Mineola NY and Black Sea Shipping Company (BLASCO) Odessa, Ukraine. My responsibilities where to coordinate embarkation and dis-embarkation procedures with the Chief Purser. As my job had many different facets I also acted as a Buyer, getting price and delivery for various items (ie., computers, hand- held radios etc.) Other facets where that of coordinating all crew movement with the ship’s agent (busing, crew clearance, through customs and immigration and helping to obtain visa’s where / when necessary. I also took care of any necessary inquiries from the company’s corporate executives. Aside from the shore side responsibilities I had also worked onboard the Ukrainian vessel the M/V Gruziya and filled in as a Social Hostess/Cruise Staff while existing Cruise Staff went on vacation. Assisted with hiring Cruise Staff and Entertainers, Western Chefs and Restaurant Managers etc.
Assistant Cruise Director • Victoria Cruise Lines • May of 1994 To May 1995
Victoria Cruises, New York and the Chong Qing Shipping Company, Chong Qing China. I have created a variety of tings for this joint venture such as a U.S. approved safety procedure (the first on the Yangtze River) for life boats and fire drills. I have created specially designed daily programs and implemented programs encompassing a variety of activities for passengers of all nationalities. Designed and established the various uniforms for the ships staff as well as conducted English lesson’s for the service staff which has instilled more confidence and pride in them. I’ve also conducted embarkation/dis-embarkation of passengers, shore-excursions, Master of Ceremonies for the various shows which I have helped put together over the many years.
CRUISE CAREER TRAINING, FT LAUDERDALE FL
DELAWARE VALLEY COLLEGE – DOYLESTOWN, PA 1983-84
CALIFORNIA UNIV OF PA – CALIFORNIA PA 1984-85
WEST CHESTER UNIV. – WEST CHESTER PA 1985-86
CERTIFICATIONS
• CPM Cert- ISM (formerly NAPM)
• Six Sigma Lean Certified No. 201********
• Internal Auditor Training – Active Power, Austin, TX
OTHER
Experience in diverse industries, ISO 9001, Kaizen, JIT, Mil-Spec, ANSI, ITAR and IATF 16949 experience.
MRP/ERP software experience (AS400, Oracle, BaAn, Syteline, MXP & SAP) & Railsys. Computer literate with extensive Microsoft Office experience, Excellent communication, and negotiation skills
Contact this candidate