Accounts Receivable Payable
Resume:
NAOMI L. MONISMITH
Carlisle, USA ***** 717-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
Friendly, enthusiastic, and professional with strong background in accounts management and financial oversight, well- prepared for overseeing receivables operations. I am skilled in process optimization, financial reporting, and credit analysis, with focus on team collaboration and results. Known for reliability and adaptability in dynamic environments, ensuring smooth workflow and achieving financial goals. SKILLS
- Excellent Customer Service and Conflict Resolution - Strong Written and Oral Communications
- Complex Problem Solving - Proficient in Microsoft Office
- Policy Development - Collections Actions
- Teamwork and Collaboration - Attention to Detail
- Self-Motivation - Excellent Trainer
WORK HISTORY
Credit Manager Feb 2025 - Current
Groff Tractor & Equipment Mechanicsburg, PA
Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
Work cross-functionally with sales, management, and other departments to maintain effective operations.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits and assess customer credit worthiness for new accounts.
Ensured timely resolution of disputed accounts, working closely with internal personnel and external customers to maintain positive customer relationships.
Referred delinquent accounts to outside collection agency or to attorney.
Maximized cash flow for the company by monitoring outstanding debts and optimizing collection efforts.
Developed strong relationships with clients through professional communication and timely resolution of credit issues.
Trained and mentored staff on best practices in collections and customer engagement
Developed training materials to support onboarding of new team members effectively.
Interviewed, hired and released employees
Process bank deposits
Supervised daily operations of accounts receivable, a team of 3, ensuring timely processing of payments. Accounts Receivable Supervisor Jul 2021 - Feb 2025 Groff Tractor & Equipment Mechanicsburg, PA
Supervised daily operations of accounts receivable, 1 employee, ensuring timely processing of payments.
Implemented streamlined procedures for posting payments and collections, enhancing cash flow management.
Collaborated with cross-functional teams to resolve discrepancies and improve customer satisfaction.
Developed reports on aging accounts to inform management decisions and strategic initiatives.
Resolved complaints from clients and customers and fielded overall company reviews.
Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
Resolved accounts with late or skipped payments by contacting account holders.
Trained team members on best practices in accounts receivable processes.
Backup to Accounts Receivable Clerk
Interviewed, hired and released employees
Process bank deposits
Accounts Receivable Clerk Nov 2019 - Jul 2021
Groff Tractor & Equipment Mechanicsburg, PA
Accounts Payable Team Lead Jul 2017 - Nov 2019
Select Medical Camp Hill, PA
Led accounts payable team of 7, ensuring accurate and timely processing of expense reports.
Coordinated with internal departments to address discrepancies in invoices, purchase orders, or receive documents promptly to avoid delays in payment processing.
Enhanced vendor relationships by consistently maintaining clear communication and resolving disputes promptly.
Trained new team members on accounts payable procedures, ensuring smooth transition into their roles and fostering a culture of teamwork within the department.
Ensured accurate financial reporting by reconciling accounts payable general ledger accounts monthly.
Managed team workload effectively, prioritizing tasks to ensure timely completion of all assignments.
Processed check runs and NACHA files
Developed training materials for team onboarding, enhancing understanding of systems and procedures. AR Trade Vendor Relation Specialist Mar 2016 - May 2017 Ahold Delhaize Carlisle, PA
Strengthening vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Developed and maintained strong working relationships with professionals across company with all levels of management.
Developed training materials for team onboarding, enhancing understanding of systems and procedures.
Ensured accurate financial reporting by reconciling accounts receivable general ledger accounts monthly. Trade Collections Team Lead Sep 2008 - Mar 2016
Ahold Delhaize
Trade Collections Facilitator Aug 2005 - Sep 2008
Ahold Delhaize
Pharmacy Collections Jun 2003 - Aug 2005
Ahold Delhaize
Trade Processing Oct 2000 - Jun 2003
Ahold Delhaize
EDUCATION AND TRAINING
High School Diploma: College Prep Jun 1991
Chambersburg Area Senior High School Chambersburg, PA Certificate of completion: Health Assistance Jun 1991 Franklin County Vocational Technical School Chambersburg, PA Certificate of Graduation: Christian Leadership Jun 2015 Dove Hopewell Leadership and Ministry School Lititz, PA COMMUNITY SERVICE
Salvation Army Soup Kitchen, Mission Central, Mission trips, Christian Life Assembly Church - VBS, Christian Life Assembly Church - Women's group leader
REFERENCES
Available upon request.
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