Data Entry Customer Service
Resume:
Lydia Berry
Houston, TX *****
******.*******@*****.***
Professional Summary
I am searching for a position with a stable and reputable company, where my experience and skills can be utilized towards advancement opportunities.
Work Experience
Accounting Administrator
AutoNation Collision of North Houston-Houston, TX
December 2023 to Present
Responsibilities: processing AR/AP, invoice posting, accounting schedules, opening repair orders, data entry, filing, generating reports, daily deposits, express check processing, communications, delegating repair orders and estimates, assisting general manager, supervising front desk/collision advisors, time recording/reporting, shipping and receiving, supply ordering, transactions handling, transaction posting and recording, safe handling, answering calls, promoting and producing good customer service; as well as assisting in other departments as needed. Software used, CDK, ProfitNet, CCCOne, and Microsoft applications.
Shift Manager
AutoZone-Manvel, TX
May 2023 to September 2023
Responsibilities: Opening and closing store process. Key holder. Answered phone lines, accounting, AR/AP, shipping and receiving parts/merchandise, filing, organizing and stocking office supplies, parts inventory, data entry, customer service call backs, manage daily employee schedule, daily deposits, audit registers and safe, change orders,
AR/AP/Dispatch/Inventory
FINNEGAN AUTO GROUP-Rosenberg, TX
November 2020 to January 2023
Responsibilities: Accounts Receiving and Payables for parts department. Data entry, filing, and operations of office computer hardware and software. Documenting log sheets with customer info, invoice numbers, part numbers, transactions, time of arrival and departure of drivers. Staging parts for drivers to deliver as well as receiving inventory or special parts ordered. Occasional, delivering to customers and other dealerships in and around houston, plus surrounding towns. Billing Clerk/Administrative Assistant
Liberty Tire Recycling, LLC-Baytown, TX
September 2018 to November 2020
Responsibilities: A/R, Answer calls offering great professional customer service, processing transactions such as cash, c.c., checks and m.o. Processing inbound and outbound work orders for drop and hook routes to include customer tire store pick ups. Gate scale window duties, when public customers drop recycled tires. Administrative work such as filing, translation and other administrative duties. Financial Accounts Assistant
Biopharma Informatic, LLC-Houston, TX
March 2016 to September 2018
Responsibilities: Oversee and work accounts for 55 doctors. I collect payment from Drug Research Companies daily. I maintain all terms of contract and budget agreements for all doctors. I perform data entry and balance; daily visits and processing AR/AP. I maintain the financial revenue records and system software.
I translate for Spanish speaking patients.
Front Desk Receptionist
VIP Health Service, LLC-Kingwood, TX
April 2015 to March 2016
I serve and greet patients with empathy and great patient services. I build patient demographics in Nextgen software. I complete data entry of patient registrations and scheduling, as well as scanning private documents. I search for patient insurance coverage; whether to obtain a co pay, co insurance, deductible or self pay. I practice patient privacy regulations always. I also can maneuver through EMR program for patient record. I do light custodial cleaning. Medical Biller and Coder
Allergy and Asthma Associates-Beavercreek, OH
January 2013 to February 2015
Responsibilities: Promote good patient services, answer phone calls, schedule patient appointments, data entry for billing and cdt coding on EZ Office, new entry or updates for patient demographics and insurance entry, sending e-claims to health insurance companies and calling for explanation of benefits (EOB's) and EOB patient account entry, online search for government medical benefits with medicaid, medicare, and veteran affairs, Statement generating, and collections of account balances, process past due collections, process payment transactions through Heartland online bill pay or credit card/debt machine, balance daily totals of super bills and payments, balance and total deposits, used every office equipment: printer, copier, computer, fax, phones, transaction machine, entrusted with keys to open and close medical office. Safe and Secure - Lead Crossing Guard
Clear Creek ISD-League City, TX
May 2012 to January 2013
Responsibilities: Drive from location to location of crosswalks to supervise and assist 8 crossing guards, document reports, and distribute memos. I helped make crossing children safe and secure. Receptionist\Admin\Dispatcher
Security Integrators-Houston, TX
April 2008 to May 2012
Responsibilities: Answered phone lines, accounting, AR/AP, shipping, receiving, filing, organizing and stocking office supplies\service parts inventory, technician scheduling\dispatching, service ticket data entry, customer service call backs, recording technician timesheet, promote good customer service and any other duties assigned.
Manager/Administrative Assistant
Education
Business Administration (Associate)
Grand Canyon University-Grand Canyon, AZ
October 2019 to December 2021
Travel and Tourism (Certified)
Southland Travel Academy-Houston, TX
May 1999
High school diploma
Spring Woods High School-Spring Branch, TX
May 1997
Trade school
Associate's degree
Some college
Skills
• Organizational skills
• Automotive service
• Invoice data entry
• Parts administration within retail industry
• Retail sales
• Administrative experience
• Multitasking
• Greeting customers
• ProfitNet (4 years)
• Report preparation
• QuickBooks
• Graphics or Drawing Software (Photoshop, etc.)
• Customer communication
• Adobe Acrobat
• Payroll management
• General ledger reconciliation
• Clear language communication
• Med spa experience
• Open-mindedness
• Accounting
• Business analysis
• Google Docs (2 years)
• Paylocity
• Desktop administration (10+ years)
• Medical Office Experience
• Spreadsheet charts
• Healthcare practice facilities management
• Medical Billing
• Expert
• Phone customer support
• Sales
• Dependability
• Editing
• Data collection
• Grammar Experience
• Mechanic experience
• Travel planning
• Medical Scheduling
• Personal Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc.)
• Accounts Payable
• Task prioritization
• Ability to follow instructions
• Salesforce
• Account management
• Dealership experience
• Phone call management
• Recruiting
• Shift management
• Construction
• Hospitality
• Attending educational professional development
• Written communication
• Computer networking
• Leadership
• Proofreading
• Personal assistant experience
• Copy machines
• Bookkeeping
• Microsoft PowerPoint
• Computer hardware
• Microsoft Office
• Accounting software
• Phone answering
• Presentation Software (PowerPoint, Flash, etc.)
• Team development
• Handling customer service requests
• Financial services
• Office management
• Process improvement
• Data sorting
• Order fulfillment
• HIPAA
• ERP systems
• Accounts receivable
• Invoice payment processing
• Analytical thinking
• Microsoft Word
• Teamwork
• Employee onboarding
• Administrative tasks
• Handling patient inquiries
• CCCOne (4 years)
• Workers' compensation law
• Data entry (10+ years)
• Journal Entries
• ADP
• Marketing
• Contractor management
• Sales lead qualification
• Math
• Sales negotiation
• Analysis skills
• Accounts Receivable, Accounts Payable
• Communication skills
• Patient flow optimization
• Customer relationship management
• Health promotion activities
• Word Processing Software (Word, WordPerfect, etc.)
• Invoice reconciliation
• Recruitment and selection
• Peripheral Devices (Scanners, Printers, etc.)
• Staff supervision
• Documentation review
• Database Software (oracle, access, EZ Office, Quickbooks, etc.)
• Sourcing
• Medical billing
• Telephone systems
• Employee relations
• Spanish / English
• Computer skills
• Human resources
• General ledger accounting
• Organization design
• Interpersonal skills
• Administrative experience within non-profit industry
• General Ledger Accounting
• Conflict management
• Accounts Receivable
• Office Management
• EMR systems
• Microsoft Access (5 years)
• Materials management
• Collision repair shop experience
• Negotiation
• Workday
• Legal billing
• Driving
• Windows
• CRM software
• Customer service management
• Manager experience
• Strategic planning
• GPS
• Online advertising
• Attention to detail
• Financial report interpretation
• Clerical Experience
• Interviewing
• Social media management
• Foreign language proficiency (10+ years)
• Calendar management
• Clinic experience
• Spreadsheet Software (Calc, Excel, etc.)
• Payroll
• Meeting agenda preparation
• Cash handling
• Invoice processing
• Clear verbal communication
• Word Processing
• Internet Browser (Internet Explorer, Firefox, etc.)
• Account Reconciliation
• EMR Systems
• Front desk
• Time management
• Working as an executive assistant
• Facilities management
• Microsoft Outlook (10+ years)
• Human resources management
• Invoice matching
• Multi-line phone systems
• Transportation management systems
• Preventive maintenance
• Cashiering
• CDK (4 years)
• Accounts payable (5 years)
• Care plans
• Workers' compensation
• Relationship management
• Cash application
• Project coordination
• Professional networking
• Fax machines
• File organization
• Data entry in Excel
• Databases
• Maintenance
• Financial sales
• Invoice dispute resolution
• Employee record maintenance
• Data management
• Writing skills
• Purchase order processing
• 10 key typing
• Budgeting
• Expense management
• Accounting support
• FileMaker
• E-mail Software (Outlook, Thunderbird, etc.)
• Microsoft Excel
• Financial management
• Typing
• Customer service
• Private practice experience
• Cash register
• Medical Records
• Microsoft Windows Languages
• Research
• Collaboration
Languages
• English - Fluent
• Spanish - Fluent
• Bilingual
Driver's License
Food Handler Certification
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