Project Management Assistant Manager
Resume:
HAGAN SHADRACK
P.O. Box ***
Madina - Accra
Phone: +233*********
Email:*****************@*****.***
Date of Birth: 10th September 1998,
PROFILE
Highly motivated and detail-oriented geographer and archaeologist with a strong background in spatial analysis, project management, and research. With experience as an Assistant Manager in Goil fuel station and GIS Specialist at Ghana Water Company, I possess a unique blend of technical and managerial skills, including Geographic Information Systems (GIS) for spatial analysis and data visualization, project management for planning and execution, research and analysis for data interpretation, and oil marketing for market analysis and customer relationship management. My expertise has been applied in roles such as GIS Specialist, where I analyzed and visualized water infrastructure, and Assistant Manager in oil marketing, where I developed sales strategies and managed customer relationships, all built on a strong academic foundation in geographical principles, archaeological methods, and spatial analysis.".
ACADEMIC QUALIFICATIONS
Period Institution Qualification
2020 - 2024 UNIVERSITY OF GHANA DEGREE
2016 - 2019 METHODIST HIGH SCHOOL WASSCE (General Arts) 2013 - 2016 BEGRAT PREPARATORY SCHOOL
BECE Certificate
LEADERSHIP ROLES
House Prefect,
Begrat Preparatory School, (03/2015 - 02/2016)
Dining Hall Prefect
Methodist High School, Saltpond (2018 – 2019)
Deputy Financial Secretary,
University of Ghana Archaeology Student Association, (10/2023 - 08/2024)
Public Relations Officer (PRO), Methodist High School 2019 Old Student Association, still serving
KEY COMPETENCIES AND SKILLS
Excellent communication skills (written & spoken)
Excellent interpersonal relationship skills and a good team player
Good negotiation skills
Proactive, self-disciplined and positive attitude towards work
Good customer service skills
Good customer relationship-building skills
Well-focused and results-oriented
Sales and marketing
Financial management
Team management and leadership
Safety and security protocols
Fuel handling and management
Logistics coordination
WORK EXPERIENCE
Ghana Water Company Limited
10/2022 - 12/2024
GIS specialist
Key achievements and responsibilities
Assisting clients with general enquiries
Assisted the mapping team
Taking records of coordinates
Drawing of mappings
Assisted in data analysis and recordings
Successfully met account acquisition targets by actively engaging and signing on even seemingly difficult customers
Successfully marketed and signed on customers onto various product solution platforms
90% success rate in customer issue resolution
GHANA OIL COMPANY LIMITED (National service)
Roles/Responsibilities
Supervise Customer Service.
Supervise forecourt activities.
Supervise compliance with safety and statutory requirements.
Successfully managed daily operations, ensuring smooth fuel supply and excellent customer service
Implemented effective inventory management systems, reducing stockouts and overstocking
Developed and executed sales strategies, resulting in increased revenue and customer satisfaction
Maintained high standards of safety and security, adhering to industry regulations and company policies
Trained and managed a team of employees, improving staff performance and morale
Effectively managed budgets, controlled costs, and analyzed sales data to inform business decisions
Safely discharged fuel and managed fuel delivery operations, ensuring compliance with safety protocols and regulatory requirements
Coordinated with suppliers, logistics teams, and other stakeholders to ensure timely fuel deliveries.
ACHIEVEMENT
Successfully met account acquisition targets by actively engaging and signing on even seemingly difficult customers.
Successfully marketed and signed on customers onto various product solution platforms.
90% success rate in customer issue resolution.
ORIENTATION TOWARD WORK
WORK EXPERIENCE
Good and clear handwriting
95% Punctuality rate
Good speaker and writer
Very good organizer/planner
Multi-tasking
Ability to learn at a fast pace
Team player
Natural ability to provide excellent service
PERSONAL TRAITS
Good Interpersonal Skills
Hardworking
Innovative
Assertive
Ability to work under pressure
HOBBIES
Watching Documentaries,
Reading
Writing,
Travelling,
Researching
LANGUAGE SKILLS
Oral And Writing Proficiency In:
English Language
Akan (Twi/Fante)
COMPUTER SKILLS
High proficiency in Microsoft Office Suite (MSWord, Power Point and Excel)
High proficiency in Computer Graphics (Photoshop and Corel Draw)
Excellent internet navigation skills
REFERENCE
AVAILABLE UPON REQUEST
Contact this candidate