Personnel Management/ Administration Management

PRISCILLA NAA ODUA QUAYE

Dr, Obeng St. Bomso-Kumasi +233********* *********************@*****.*** PROFESSIONAL SUMMARY

I am dedicated, organized, self-motivated and hardworking individual with an awesome interpersonal skills and teams up well with others. I am all about learning and growing, dependable and eager to know new responsibilities across different fields of work. My approach is dynamic, determined, and decisive, with great time management.

SKILLS

• Leadership and Organizational skills

• Excellent written and verbal communication

• Attention to details

• Ability to work independently

• Microsoft Office Suite

• Data entry accuracy

• Time management

• Problem solving skills

WORK HISTORY

National Service Personnel (NGO SECRETARIAT), 10/2024 - Current Tourism & Hospitality for Everyone (TOHFE) – Kumasi, GH

• Organized trips for groups, students and individuals.

• Visits senior high schools and setting up tourism clubs.

• Assisting with the promotion of local attraction and events through social media, displays, and other channels.

• Fostered strong customer relationships through follow-ups and proactive communication, contributing to increased customer satisfaction and loyalty

• Answering email, phone calls, and inquiries of clients.

• Assisting with reservations for tours and events. Kitchen Assistant/Cook 05/2024 - 09/2024

Grace Garden Hotel - Takoradi

• Assisted with washing, peeling, chopping and cutting of ingredients.

• Helped with various task and directed by the chef and other kitchen staff.

• Keeping the kitchen organized, and proper storage of food and equipment.

• Washing dishes, utensils, and kitchen equipment, as well as cleaning work surface and ensuring overall kitchen hygiene.

Receptionist, 08/2023 - 09/2023

Ghana Registered Nurses & Midwives Association Guest House - Takoradi

• Checking guest in and out.

• Handled inquiries of clients

• Answering calls and emails of clients and guest

• Greeting and directing guests

• Handle sensitive information discreetly

Receptionist (Internship), 018/2021 - 08/2021

Forest Hotel - Dodowa, Ghana

• Checking guest in and out and making reservations.

• Maintain accurate records of transactions, and any discrepancies, reporting them as needed.

• Assisted guest, staffs, and visitors by answering questions, addressing concerns, and providing a positive experience.

• Greeting and directing guests.

• Help maintain a clean and organized workspace, including the front desk area and any associated equipment.

Waitress

• Taking and fulfilling guests’ order.

• Maintain clean and organized dining area.

• Assisted other staff (bartenders) to ensure smooth service.

• Served guest with food and beverages.

Housekeeping.

• Maintained and kept inventory of cleaning suppliers.

• Cleaned guest rooms and restocking guest suppliers.

• Identified and reported any maintenance issue.

• Assisted with the laundry.

EDUCATION

BSc.: Technology in Hospitality Management, 09/2021 - 05/2024 Takoradi Technical University - Takoradi, GH

Senior High School, 09/2019 - 05/2021

Ideal College – Kasoa, Accra

REFERENCES

References available upon request.

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