Customer Service Data Entry
Resume:
chanel sanders
High Point, NC *****
************@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Independent Contractor
Omni Interactions, Inc.-High Point, NC
February 2022 to Present
• help customers with complaints and questions
• give customers information about products and services, take orders, and process returns. Patient Access Representative
nextrep-High Point, NC
June 2022 to April 2023
1. Customers service
2. Preparing patient records
3. Billing and collecting copayments
4. Scheduled appointments
5. Received calls
Tax Preparer
Tax Mind Inc-High Point, NC
January 2018 to April 2022
• Prepare files for clients
• Answer calls
• Make appointments
• File client tax returns
• Customer service
• Data entry into tax software system
Customer Service Representative
Teleperformance-North Carolina
October 2019 to April 2020
• help customers with complaints and questions
• give customers information about products and services, take orders, and process returns. Housekeeper
ServiceMaster-Greensboro, NC
May 2018 to July 2018
-clean working area and facilities
-prepare rooms for patients
-restock shelves with daily supplies
Receptionist
H&R Block-Whitsett, NC
February 2017 to March 2017
Make appointments
Answer calls
File paperwork
Prepare files for clients
Medical Assistant
Dr. Lesly honore m.d.-Valley Stream, NY
September 2016 to December 2016
-Prepared patients records.
-Assist in medical treatment.
-Received calls.
-Scheduled surgeries and appointments.
-Medical billing and coding.
PCA Personal Care Assistant
BestCare Treatment Services-Hempstead, NY
June 2014 to September 2016
Prepare meals
Toileting
Personal care and more...
Dietary Aide
hempstead park nursing home-Hempstead, NY
July 2013 to August 2013
Responsibilities
Prepares food items and assembles ready foods for patient trays Serves foods in the rooms and cafeteria
Delivers food trays to patients’ units and dining area Provide services in dining room and dish room
Cleans cafeteria tables, and service counter area after meals Washing pots and pans area
Skills Used the skills that i demonstrated at this job was organization and time management Cashier/Cook
Taco Bell-Atlanta, GA
June 2012 to November 2012
Responsibilities
Make and maintain food products in accordance with health regulations and company standards Operate all assigned equipment (register, fuel console, etc.) safely and efficiently Complete all other restaurant tasks and activities assigned by the restaurant manager Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Skills Used time management
Cashier/Customer Service
victoria secret-Garden City, NY
March 2009 to January 2010
Responsibilities
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Skills Used time management
Education
Internship in Medical Billing & Coding
Private home-Hempstead, NY
August 2013 to January 2014
Certificate in Medical Billing & Coding
Hunter Business School-Levittown, NY
September 2012 to June 2013
High school diploma in Medical Assisting
suburban technical school-Hempstead, NY
September 2010 to November 2011
High school diploma in Medical Billing & Coding
Uniondale High School-Uniondale, NY
September 2003 to June 2007
Skills
• Medical Office Experience (1 year)
• Administrative Experience (1 year) (4 years)
• Microsoft word (4 years) (7 years)
• Tax experience
• ICD-10
• ICD-9
• Remote access software
• CPT coding
• Accounts receivable
• Account reconciliation
• ICD Coding
• Microsoft office (4 years) (7 years)
• Organizational skills
• Dietary aide experience
• Windows
• Customer service
• Insurance Verification
• Transcription
• Google Suite
• Communication skills
• Phlebotomy
• Patient monitoring (3 years)
• HCPCS
• Analysis skills
• Medical receptionist
• Nursing home experience
• Medical Records (1 year)
• HIPAA
• EKG (1 year)
• Data entry
• Dietary department experience
• Venipuncture
• Anatomy Knowledge
• Medical coding
• Medical Terminology (2 years)
• Cashiering
• Phone Etiquette (5 years)
• Vital Signs (3 years)
• Laboratory Experience (2 years)
• QuickBooks (2 years)
• Computer Skills
• Clerical Experience (1 year)
• Patient care
• Medical billing
• Medical Scheduling
• Experience Administering Injections
• Filing
• Documentation review
• Cooking
• Cleaning
• EMR Systems
• Front desk
• Epic (4 years)
Certifications and Licenses
First Aid Certification
AED Certification
CPR Certification
Contact this candidate