Customer Service Inventory Management
Resume:
Amber Towne
Workaholic that goes above and beyond.
Detroit, MI 48207
*************@*****.***
Professional Summary
Resourceful and experienced management professional with 25 years of diverse experience in overseeing multiple businesses, including managing finances, scheduling, hiring and firing, and implementing new products to drive revenue growth. Skilled in bookkeeping, accounting, payroll, and customer service. Proficient in Microsoft Office and QuickBooks. Possesses a strong background in management, with the ability to adapt to various requirements and multitask effectively. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Managing Partner
Towne Customs-Detroit, MI
May 2019 to Present
• Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
• Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
• Analyzed sales data regularly to identify trends and opportunities for improvement; implemented changes resulting in an XX% increase in average transaction value
• Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
• Led store renovations or remodeling projects from planning stages through completion within budget constraints
• Developed employee schedules based on projected sales volume while optimizing labor costs without compromising customer service standards
• Conducted regular meetings with staff members to communicate goals, provide feedback on performance, address concerns or conflicts proactively Driver
Lyft Grubhub Doordash Instacart etc
April 2019 to Present
Deliver everything from food to groceries.
Also drive people around
Overseeing Management/Bookkeeper/Accounting
SEK and Bazzi Inc-Detroit, MI
March 2005 to Present
Take care of all expenses.
Order all supplies needed
Managing all incoming funds
Compare funds from previous months
Come up with new products that will help revenue grow Keep the budget on track
Management
Run 33+ gas stations fast food restaurants, car washes, and other businesses ALONE Merchandising
Loss
Payroll
Scheduling
Hiring and firing
All other duties that come with running multiple businesses Supervisor
FastTime Management-Detroit, MI
(remote)
All bookkeeping for 5 different night clubs and bars worked off and on with them for over 10 years. Supervisor
Budget Truck and Car Rental-Redford, MI
March 2013 to January 2015
Take care of all expenses.
Order all supplies needed
Managing incoming funds
Compare funds from previous months
Come up with new products, deals etc that will help revenue grow Keep the budget on track
Education
Bachelor
Madonna University Phoenix University
Associate's degree
U of P-Phoenix, AZ
Skills
• Patient care
• Computer skills
• Farming
• Basic math
• Time management
• Accounts receivable
• Meal preparation
• Animal care
• Bookkeeping
• Communication skills
• Accounts payable
• Budgeting
• Payroll
• Financial statement preparation
• Data entry
• Medication administration
• Financial report writing
• Serving
• Organizational skills
• Bank reconciliation
• Dispatching
• Accounting (10+ years)
• Kennel experience
• Photography
• Microsoft Excel
• Pet care
• Dog Handling
• Customer service
• Memory care
• Microsoft Word
• Tax experience
• Animal care (10+ years)
• Account reconciliation
• QuickBooks
• Animal Behavior Modification (10+ years)
• Caregiving
• Math
• Microsoft Office
• Can adapt to all types of requirements. Super fast learner Customer care Scheduling
Management Organizational skills
• Tax experience (10+ years)
• Animal trainer (10+ years)
• Sales
• Delivery driver experience
• English
• Merchandising
• Balance sheet reconciliation
• Auditing
• Animal restraint
• Supervising experience
• Show judge (10+ years)
• Care plans
• GPS
• Equine experience
• Microsoft Outlook
• HIPAA
• Multitasking
• Driving
• Accounts payable (10+ years)
• Office management
Awards
Jr handler teacher of year
August 2009
High Standards award 2009-2013
June 2009
Award from ABKC UKKC for withholding 1st place
Certifications and Licenses
Driver's License
Enhanced drivers license
Additional Information
When I'm not working my daily career, I train, handle and judge dogs. I have been doing this basically since birth,being a 4th generation handler etc. Although i can train anything, I tend to specialize in the outcasts, (people and animals). I specialize in gladiator breeds but have worked with every breed imaginable, but the Gladiators have my heart.
I have rehabilitated hundreds of dogs deemed unadoptable on kill lists. I know dogs through and through being I have done behavior modification for over a decade k9 and other animals as well. For the last 10yrs I have donated most of my time and skill set to our vets. I work one on one with vets that come home and need that extra special sidekick to help them ease back into daily life.
Contact this candidate