Customer Care Exceptional

CHRISTINA BARRETT

416-***-**** ~ *********.*******@******.***

Consistently acknowledged for providing exceptional customer care and exceeding sales targets. Business minded, target/profitability focused, and strategic in territory/prospect management. Knowledgeable about the full sales cycle, setting appointments, and presenting effective sales presentations to decision makers to close the deal.

Provides Exceptional Customer Care & Service

Effective Sales Techniques & Closing Strategies

Sales Targets/Company Profitability Orientated

Excellent Communication & Training Skills

Customer Relationship Management

Easily Builds Rapport & Trusting Relations

Sales Presentation Skills/Client Need & Budget

Positive Team Player & Work Collaborator

Reliable, Dependable & Trustworthy Worker

Self- directed; Superior problem resolution

RELEVANT EXPERIENCE

Account Management

Key account customer goals (KA)

BCI delivery of ADP

Develop commercial plans/ strategies

Manage account profiles

Contribute to customer strategy

Sales

Align internal resources with customer needs

Sales function processes

Increase new market share

Business to business outside sales

Record negotiating results

CAREER HISTORY

FULLTIME SALES ~ Milli 2023 – 2024

Personal Stylist

FULLTIME SALES ~ Suzi Roher 2022 – 2023

Elevated customer interface experience

Merchandise management, weekly store merchandising and display

Brand promotion on all social media plateform’s

FULLTIME SALES ~ Nordstrom 2017 – 2022

Provide exceptional Customer Service while building a personal list of clients

Achieve high volume and exceeding SPH targets

Maintained a top 3 ranking in department sales and top ten in store net sales

GENERAL MANAGER/ BUYER ~ Trove Inc. 2009 – 2017

Accountable for overall growth of sales and profitability throughout each area of store

Managed team KPI’s and compliance via operations while delivering excellent standards of employee service

Drove to maximize sales and profitability of store to achieve growth

Organized, prepared and arranged promotional materials and displays

Recruited, trained and supervised and appraised staff

Maintained accurate and comprehensive statistical and financial records

Created a winning combination of real value for money and outstanding customer service

PROFESSIONAL DEVELOPMENT

CFLM Certification ~ Retail Council of Canada 2010

BUSINESS ADMINISTRATION (2 Yrs) ~ Humber College 2000 - 2003

FASHION MERCHANDISE MANAGEMENT (3 Yrs) ~ Seneca College 1997- 1999

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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