Medical Assistant Data Entry
Resume:
DARCY BRAY, CBCS
Center Ossipee, NH *****
***********@*****.***
SUMMARY:
Certified Medical Coding and Billing Specialist with 20 years of experience in business operations. Skilled in decision-making, collaboration, and problem-solving. Known for building strong client relationships and managing time effectively, with a detail-oriented and innovative approach to service delivery. Over five years of experience as a medical assistant in a busy multi-physician OB/GYN office.
WORK HISTORY:
Owner / Operator
CLEANING 4-U - Wakefield, NH January 2004 to May 2023
Established and managed a small cleaning business serving up to 20 clients weekly for almost 20 years.
Established long lasting relationships with clients, by prioritizing open communication, delivering exceptional service, trust and dependability resulting in repeat business and positive referrals.
Managed all aspects of the business, including hiring and training, scheduling of employees and client appointments, as well as handling customer inquiries, billing and payroll.
Devised and executed advertising tactics to attract new clients and boost revenue. Built a diverse client base by offering to subcontract from local rental companies.
Implemented protocols for thorough sanitization, disinfection, organization and cleanliness of each individual contract according to their needs.
Handled dissatisfied customers with professionalism and worked to resolve any issues promptly to seek their satisfaction.
Medical Assistant
Dr Dale Ferguson - Rochester, NH April 2003 to July 2008
Checked in and documented patient data, including vital signs, medical history, test results and reason for visit.
Assisted in patient exams and medical procedures.
Managed supplies and restocked inventory.
Performed phlebotomy tasks efficiently.
Prepared and labeled all cultures/specimens correctly for lab processing.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Pre-certifications, prior authorizations, phoned in prescriptions and called patients to inform them of lab results.
Optimized appointment scheduling processes for up to 3 providers daily.
Performed EKGs and Non-stress Tests.
Front desk duties, greeting patients, insurance validation, answering phones, scheduling, faxing, filing,etc.
Maintained patient records and confidentiality according to HIPAA guidelines.
Assisted in account collections. This included calling the patient to discuss balance and options of payment.
SKILLS:
HIPAA compliance
Medical terminology
Medical billing
Medical coding ( ICD-10-CM, PCS, CPT, HCPCS,DRG)
Medical office experience
Analysis skills
Revenue cycle management
Communication Skills
Customer service
EDUCATION:
Bachelor of Science - Health Administration
Purdue University-Global –December 2024 to Present
Expected graduation: Jan 2026
GPA 3.55
Certification in Medical Coding and Billing Specialist Program
Purdue University – Global - April 2023 to November 2024
Graduated Medical Coding and Billing Certification Course at Purdue University
Successfully acquired the Certified Billing and Coding Specialist (CBCS) credential from the National Health Association, which is valid until 2026
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