Customer Service, cashier, supervisor

Kunga Nyinje Bhutia

Contact No: +1-646-***-****, E-Mail: ***************@*****.***

To seek employment in an organization and build my career using the skills and experience that I have gained. Also, to be a part of an organization where I can enhance my skills, explore my potential and grow in leadership and knowledge.

PROFILE SUMMARY

A highly organized and customer-focused individual with excellent communication skills. Proficient in handling cash, operating point-of-sale system,team oriented, ability to work in a fast paced enviroment. Provide exceptional customer service, resolves issues efficiently.

Key Strengths:

• Excellent customer service skills

• Strong communication and interpersonal skills

• Extremely proficient in cash handling and point-of-sale systems

• Ability to work well under pressure

• Strong attention to detail and organizational skills

Responsibilities:

• Process transactions accurately and efficiently

• Provide exceptional customer service

Resolve customer complaints and issues

• Work collaboratively with colleagues to achieve team goals

CAREER CONTOUR

Cashier - Oh K-Dog NYC

Key Result Areas: -

Technical Skills

1. Point of Sale (POS) System: Operates a POS system with accuracy and efficiency.

2. Cash Handling: Handles cash, credit card transactions, and mobile payments accurately.

3. Order Management: Manages orders efficiently, ensuring timely and accurate fulfillment.

Customer Service

1. Greeting and Communication: Greets customers warmly, communicates menu offerings, and responds to inquiries.

2. Order Taking: Takes orders accurately, repeating back to ensure understanding.

3. Issue Resolution: Resolves customer complaints or issues promptly and professionally.

Teamwork and Adaptability

1. Team Collaboration: Works collaboratively with servers, kitchen staff, and other cashiers.

2. Adaptability: Adapts to changing situations, such as high volume or staff shortages.

3. Flexibility: Demonstrates flexibility in scheduling and task assignment.

Attention to Detail

1. Order Accuracy: Ensures accuracy of orders, including special requests.

2. Cash Handling Accuracy: Maintains accuracy with cash handling, minimizing errors.

3. Cleanliness and Organization: Maintains a clean and organized workspace.

Time Management and Efficiency

1. Efficient Service: Provides efficient service, minimizing wait times.

2. Time Management: Manages time effectively, balancing multiple tasks.

3. Prioritization: Prioritizes tasks, focusing on high-impact activities.

ACADEMICS

2010: Bachelor of Commerce (Accounting & Finance) from Calcutta University (India)

PERSONAL DETAILS

Date of Birth: 2nd November 1987

Address: 77-06 83rd street, Glendale, NY 11385

Languages Known: English, Hindi, Tibetan, Nepali & Bengali

` DECLARATION

I Hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

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