Housing Coordinator (Veteran Services)

JUDITH DEUNAMUNO

*** ***** ****, ********, ** ***61, *********@*******.***, 484-***-****

PROFESSIONAL PROFILE

Fully bilingual in English and Spanish, highly motivated, self-disciplined, solution-focused professional with over 30 years of experience and an impressive record of achievement in all areas of leadership, administrative support, staff supervision, and customer service across diverse controls designed to improve overall operational efficiency, production, and employee morale. Recognized for abilities in team building, leadership, training, and impeccable research skills. Exceptional interpersonal and communication skills with proficiency to promote confidence; build and maintain strategic professional relationships while interfacing positively with people of diverse backgrounds. Flexible in a fast-paced environment; able to manage multiple tasks simultaneously without compromising quality or productivity. Sound organizational skills, achieving results that surpass organizational objectives. Maintains the highest professional morals, ethics, and values. PROFESSIONAL EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

AMERICOLD, 2112 Industrial Way, Vineland, NJ 08361, MAY 2025- Present DUTIES AND RESPONSIBILITIES: Respond to all customer inquiries and complaints regarding work orders, shipments, and inventory counts. Report customer feedback to management and act as a liaison between customers and the warehouse for account administration, invoicing, and credit changes.

SENIOR ENLISTED ADVISOR

The U.S. Army Combined Arms Support Command (CASCOM), 2221 Adams Ave. Fort Gregg-Adams, VA 23801, April/2023 – 30 April 2025

DUTIES AND RESPONSIBILITIES: Serves as senior United States Army Reserve (USAR) enlisted representative at Fort Gregg-Adams, VA installation and the USAR Sergeant Major to the Deputy Commanding General (DCG) USAR Combined Arms Support Command

(CASCOM). • Supervises the Senior USAR Liaison NCO, managing the throughput of all Advanced Individual Training (AIT) Army Reserve Soldiers. • Serves as Advisor to the United States Army Training and Doctrine Command (TRADOC), USARC, and local chains of command, providing technical guidance, interpreting regulations and procedures, and assisting in determining and resolving problems unique to Reserve Command (RC) Soldiers. • Provides overall goals and objectives on all CASCOM initiatives that impact the Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, Facilities, and Policy (DOTMLPF-P) related to USAR sustainment Soldiers and units. • Performs duties as Army Reserve Proponent Advisor for Career Management Field (CMF) 92; works directly with Human Resource Command (HRC) Army Leader Development Reserve Enlisted Division (ARED) to manage Active Guard Reserve (AGR) Soldiers' assignments to ensure an effective Talent Management Program.

Supervisor: COL Damien J. Squilla 267-***-****) Okay to contact this Supervisor: Yes QUALITY ASSURANCE SGM

Combined Arms Support Command (CASCOM), 2221 Adams Ave. Fort Gregg-Adams, VA 23801, April/2022 – March 2023

DUTIES AND RESPONSIBILITIES: Performs as the full-time Army Reserve representative, synchronizes all efforts with primary responsibility amongst CASCOM and subordinate proponent schools. Serves as principal advisor and subject matter expert for Reserve Affairs for the Commanding General (CG) and CASCOM staff. • Integrates Army Reserve in policy matters and processes involving CASCOM across the DOTMLPF spectrum, as well as capability, concept, and combat development. • Reviews training and reports on discrepancies. Applies Training and Doctrine Command (TRADOC) policies and procedures to ensure assessments and evaluations of the effectiveness of Sustainment institution training are standards-based using Quality Assurance evaluation criteria. Supervisor: Mr. Richard Santiago 254-***-****). Okay to contact this Supervisor: Yes. SENIOR ENLISTED ADVISOR

I CORPS, 5164 Utah Avenue, Joint Base Lewis-McChord, WA, 98433, July 2020 – March 2022

DUTIES AND RESPONSIBILITIES: As the USAR Senior Enlisted Advisor for I Corps and Joint Base Lewis-McChord, WA. • Advises the commander, staff, and subordinate commands regarding Reserve Component issues, policies, and actions within headquarters and installation. • Serves as the liaison between the Corps Commander and the Office of the Chief Army Reserve, Forces Command, United States Army Pacific Command, Army Reserve Command, and Human Resources Command on Army Reserve matters. • Assists in the planning, coordination, and execution of Army Reserve Command Team Visits and integrates Army Reserve capabilities into I Corps exercises, operations, and training requirements. • Assists the Main Command Post-Operational Detachment (MCP-OD) on training and deployment readiness. • Performs operational and administrative duties in support of Army Reserve Soldiers.

Supervisor: COL Martin D. Lepak 719-***-****). Okay to contact this Supervisor: Yes SENIOR SUPPLY SUPERVISOR

USACAPOC 4037 Pratt St building A-5585, Fort Liberty, NC 28310 United States, August 2018 – July 2020

DUTIES AND RESPONSIBILITIES: Provides strategic and operational logistics expertise to the United States Army Civil Affairs and Psychological Operations Command (USACAPOC) overseeing nine subordinate commands composed of over 13,000 Soldiers located in 31 States with assets over $1.6B • Advises the G4 on all matters about the morale, training, and well-being of enlisted logistics Soldiers through the command. • Leads the development of the logistics policy and training program for the command. • Assists the G4 with the day-to-day management of logistics planning and routine accountability, maintenance, transportation, supply, and food service functions across the command. Supervisor: Ms. Shirleen E. Gandy 910-***-****) Okay to contact this Supervisor: Yes SENIOR SUPPLY SUPERVISOR

353rd Civil Affairs Command (CACOM), 208 Drum Rd. Fort Wadsworth, Staten Island, NY 10305 United States July 2016 – August 2018.

DUTIES AND RESPONSIBILITIES: Serves as the logistics technical advisor to the Commanding General, primary staff, and subordinate organizations. • Provides management oversight over shipment of weapons and sensitive items utilizing the Force Assets and Search Tool (FAAST) / Second Destination Transportation (SDT) module. Consolidates reported excess and requested Lateral Transfers of Weapons Systems and Military vehicles to fill shortages. • Engages the G4 staff in weekly working groups, facilitating cross-training to enhance the understanding of individual/team responsibilities or tasks. Shares information from higher-level staff meetings and sets up staff collaboration to achieve results. • Supervises over 65 logistics personnel and manages equipment worth over $140 million. Applies evaluation criteria to supply operations by ensuring compliance with the Command Supply Discipline Program (CSDP), Command Maintenance Discipline Program (CMDP), Command Deployment Discipline Program

(CDDP), and other command inspection programs directed to Integrated Logistics Support activities of preventive and corrective planning. • Provides technical guidance and assistance to all organizational logistic individuals in resolving issues and develops existing policies to resolve complex problems and provides guidance to supply specialists/technicians about the accountability of all property assigned to the organization. • Establishes metrics for the supply chain process and ensures personnel meet vision, timeline, milestones, and interim objectives to generate supply discipline and efficiency within the command. • Assists in the planning and execution of command-level inspections in the areas of supply and maintenance by analyzing specific processes and increasing logistics support activities. • Schedules and directs the conduct of periodic inspections, inventories, and change of hand receipt accounts to ensure equipment is serviceable, properly stored, maintained, and accounted for as required by command policies and procedures.

Supervisor: Mr. Ruben Vega 917-***-****), Okay to contact this Supervisor: Yes MILITARY STUDENT

United States Army Sergeants Major Academy (USASMA) 11291 Sergeant E Churchill St. Fort Bliss, TX 79918 United States August 2015 – July 2016 ACCOMPLISHMENTS: Completed a rigorous 10-month curriculum that involved competencies to safely and effectively perform tasks at the executive level. This is the culminating Professional Military Education course designed around a university model to create agile and adaptive leaders with 10 required comprehensive exams, four collegiate- level APA research papers, and a National Security briefing. Upon graduation, students are promoted to the highest enlisted rank of Sergeant Major, exclusive to less than 1% of the Armed Forces. • Received 500 hours of training on information management, interagency collaboration, and written and oral communication through Microsoft Office applications, PowerPoint presentations, and public speaking forums. • Earned a Master Resilience Trainer certification through the University of Pennsylvania. This additional 80-hour course teaches students to cultivate resilience within their organizations. • Received 1,487 instructional hours in Logistics and Acquisitions capabilities, Project Management, Human Resources, interagency, Intergovernmental, and Multinational Operations, Strategic Leadership, Diversity and Inclusion, National Defense Strategy, and Corporate Policy development. • Selected over 400 students to be part of the United States Army Sergeant Major Academy Leadership Team as the Protocol NCO. Maintained an excellent academic record despite multiple participations in event committees. Supervisor: SGM (R) Alice Torres 405-***-****) Okay to contact this Supervisor: Yes EDUCATION

Bachelor of Science in Medical Technology, Interamerican University of Puerto Rico, San German, PR. May 1998, Credits Earned: 200.00 semester hours. Master of Science in Leadership and Business Ethics, Duquesne University of Pennsylvania, Pittsburgh, PA, December 2010. Credits Earned: 36 semester hours MILITARY CONTINUOUS LEARNING: • Common Faculty Development Instructor Course

(2022) • TRADOC Senior Training and Education Managers Course (STEMC) (2022) • Training and Education Developer (2022) • How the Army Runs – Force Management Course (2021) • Distributed Leader Course (2020) • Senior Enlisted Joint Professional Military Education (I & II) (2019) • Master Resilience Training Course (2016) • U.S. Army Sergeant Major Academy (2016) • Planning Joint Logistics Over the Shore (2015) • Joint Logistics Course (2014) • Contracting Officer’s Representative in a Contingency Environment (2013) • Contracting Officer’s Representative with a Mission Focus (2013) • Ethics Training For a total Workforce (2013) • Green Procurement (2013) • Reserve Component Theater Sustainment (2012)

CERTIFICATIONS

Forklift and Pallet Jack Training Certification

REFERENCE

Mr. Ruben Vega, 917-***-****, *****.*****.***@****.*** Mr. Francis T. Mathias, US ARMY Logistics Management. CTR Dawson, *******.*.*******.***@**.****.***, 910-***-****

Mr. Ariel R. Custodio, Sr Analyst AFSPECWAR Contractor, *******@*****.***, 816-616- 9775

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