Customer Service Retail Associate
Resume:
Dolly Mehra
New York (11001)
**************@*****.***
SUMMARY
Highly motivated and customer focused professional with diverse experience in the service industry including roles as a cashier, server and retail associate
.Passionate about creating positive customer experiences, with strong background in hospitality, jewelry retail and data management. EXPERIENCE
Packaging specialist
Jewelry store,Manhattan, New York
53 west 47th street
January 2024 – March 2024
Created professional invoices and managed packaging processes for jewelry items.
Maintained organized inventory records and ensured timely order fulfillment .
Assisted customers with inquiries, providing excellent service in a retail setting.
Provided administrative support including update customer records and tracking sales data in the system.
Server/ manager
Sunshine Jackson heights restaurant, New York
April 2024- January 2025
Managed customer orders and provide high quality service in a fast paced environment.
Operated POS systems for billing and cash handling, ensuring accurate transactions.
Trained new staff on customer service protocols and restaurant operations.
Handled customer enquiries and resolved issues to enhance guest satisfaction.
Vape Store manager/cashier
New jersey, New York january -
may2025- present
Managing inventory and cash handling.
Increased the scale by communicating to people.
Demonstrated excellent customer service by addressing customer inquiries and resolving customer complaints.
Mc Donalds crew member
256-03 union tpke glen oaks,New York
May2025 -present
Customer service skills - friendly, polite,and attentive to customers needs.
Teamwork-ability to work well with colleagues to keep operations smooth.
Communication skills-clear verbal interaction with customers and team.
Adaptability - handling different task and shifts with ease .
Work ethic- reliability, punctuality, and willingness to go the extra mile.
Food safety awareness- knowledge of hygiene and safety standards. EDUCATION
Bsc in computer science
Kurukshetra university, Haryana, India
SKILLS
Provide good customer service
Teamwork
Time management
Food and beverage knowledge
Effective communication
POS system
Good in cash handling
LANGUAGE
English
AVALABILITY
Full time
Part time
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