Customer Service Inventory Management
Resume:
Amanda Fernandez
*************@*****.***
Objective:
I’m currently seeking employment with a company that can enhance my learned occupational skills, as well as provide the opportunity for personal and professional growth. Skills & Abilities:
• Sales
• Payroll
• Dispatch and Routing
• Performed Receptionist Duties
• Accounts Payables & Receivables
• Purchasing
• Collections
• Customer service
• Conflict Resolution
• Inventory Management
Experience:
Customer Service Rep / Administrative Roles (Temp) 7/2024 – Current Pro Staff Hire Solutions
Warehouse Shipping Lead 1/2022 – 7/2024
Swiss Madison
Led daily shipping operations at Swiss Madison, ensuring accurate and timely fulfillment of luxury bathroom and kitchen fixture orders. Coordinated warehouse staff, managed inventory levels, and maintained high quality and efficiency standards to support customer satisfaction.
Customer Service Account Manager 08/2018 – 7/2021
DCG Logistics
Served as main point of contact for clients and carriers, created bills of lading, processed and allocated Orders in Manhattan Scale (WMS), created routes for deliveries, set delivery appointments with carriers, generated UCC and UPC Labels. Created sales orders and Invoice customers for value added services and submitted reports to management. Warehouse Manager & Admin Assistant 03/2017 – 8/2018 Goodyear Rubber Company
Supervising, Purchasing, performs daily cycle counts, Rectifies & Consolidates location variances, Orders product, keeps product logs & Modifies schedules for shipping / receiving. Payroll Assistant & Compliance Department 06/2016 - 01/2017 Sun Express Staffing Solutions
Collected timecards, calculated hours, verifying hours, Data entry, verifying previous employment, answered phones, Performed various office duties.
Customer Service Representative 11/2010 - 06/2016
Dennis Uniforms
Customer service, Cashier, Inventory management, Conflict resolution. Account Representative 12/2010 - 07/2012
Safety Vibe, INC.
Business Development (inside & outside), Customer service. Customer Service / Account Clerk 03/1993 - 12/2010 MLR Corporation
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