Customer Service Quality Control
Resume:
Nettie Newman
Restaurant to Warehouse and in between!
Streetsboro, OH 44241
*******************@***********.***
Compassionate, Driven and Teachable…that’s a few words to sum up my image of self in the workforce and in my daily living as well.
From fine dining to factory and caretaking makes me feel well rounded and complete. But the want and need to learn more sparks my drive to find new opportunities. I enjoy learning new skills, being a team player, achieving new goals and I adapt quite well to various types of work. Motivated,Family oriented and Dependable…Customer service is an area where I always excel, my compassion for people and life is my greatest asset! I strive for perfection when it comes to customers, and the company I work for...Every day is a new day and new opportunity, so I smile and put my best foot forward… Attitude and Gratitude! That’s how I roll! Willing to relocate to: Streetsboro, OH - Youngstown, OH - Cleveland, OH Authorized to work in the US for any employer
Work Experience
Bartender/Server/Trainer
O'CHARLEYS RESTAURANT AND BAR - Strongsville, OH
February 2007 to September 2021
Promoting signature drinks and menu items, Mixing and serving drinks and food, Providing excellent customer service. Training new servers and bartenders, book study and hands on. Inventory, daily cleaning duties and cashier and computer documents. Opening and closing duties in bar and through out the store. I have worked for this company for quite a few years, Managing and Opening new locations in other states as well.
Machine Operator
General Motors - Brook Park, OH
May 2011 to April 2017
Operating Press and some mechanical repairs, production and assembly, sorting/loading . Filling orders and shipping . Inspection of parts and quality control. STNA (State Tested Nursing Assistant)
The Lutheran Home - Westlake, OH
July 2000 to October 2010
I worked in long term care, dementia unit, assisted living as well as skilled rehabilitation unit. Providing caring and compassionate care to all residents. Assistant if in dining and meal prep, and feeding . Completing daily assignments and documentation of care provided, assisting with ADLs and interaction with residents during all times of shift, hospice and comfort care to residents in need, following charge nurse orders and unit nursing staff as well. Complete any orders given and answering calls. Education
Some College in Medical Technology
Indiana Business College - Indianapolis, IN
June 2006 to June 2009
Skills
• Bartending
• Quality Control
• Assembly
• Serving Experience
• Manufacturing
• Banquet Experience
• Host/Hostess
• Machining
• Fabrication
• Microsoft Office
• Restaurant Experience
• Patient care
• Management
• Lawn care
• Cleaning
• Quality Inspection
• Customer service
• Sales
• Hotel experience
• Merchandising
• Microsoft Word
• Forklift
• Guest Services
• Cleaning Experience
• Upselling
• Mechanical Knowledge
• Delivery driver experience
• POS
• Micrometer
• Hand tools
• Power tools
Certifications and Licenses
Food Handler Certification
State Tested Nursing Assistant
Bartender License
CPR Certification
CNA
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