Customer Service High School
Resume:
SAIEL
DESIR
**********@*****.***
Port St. Lucie, FL 34952
KEY SKILLS
- Customer Service
- Cash Handling
- Babysitting
- Problem Solving
- Team Collaboration
- Bilingual Communication
- Adaptability
- Emotional Intelligence
- Fast Learning
- Creativity
- Creative Writing
- Written Communication
EDUCATION
Keiser University
Port St. Lucie, FL • 07/2025
Currently Enrolled
Port St. Lucie High School
Port St. Lucie, FL • 05/2022
High School Diploma
PROFESSIONAL SUMMARY
Compassionate and adaptable professional with over 3 years of hands-on experience in customer service, childcare, and communication-centered roles. Bilingual in English and Haitian Creole, with a proven ability to build trust, solve problems, and support individuals from diverse backgrounds. Recognized for emotional intelligence, calm leadership under pressure, and a strong work ethic. Dedicated to delivering exceptional service and continuously learning new skills to grow personally and professionally. EXPERIENCE
Private Childcare Provider – Various Families
Port St. Lucie, FL • 03/2020 – Present
- Provided nurturing care for children ages 1–5, ensuring a safe, structured, and emotionally supportive environment
- Oversaw daily routines, including meals, diaper changes, play, and developmental activities
- Communicated daily updates with parents and responded to child-specific needs
- Encouraged learning through storytelling, art, and interactive play
- Maintained patience, attentiveness, and calm under pressure Freelance Writer / Poet
2019 – Present
- Write original poetry, essays, and short stories
- Shared work on platforms and social media to engage readers
- Developed clear communication and artistic voice
- Self-Initiated Creative Writing Projects
Popeyes Louisiana Kitchen – Customer Service Specialist Port St. Lucie, FL • 09/2021 – 06/2022
- Delivered excellent customer service in a fast-paced environment, managing both front counter and drive-thru responsibilities
- Operated POS system and handled cash transactions with accuracy and efficiency
- Addressed customer concerns with professionalism and a positive attitude
- Maintained health, safety, and cleanliness standards at the front station
- Supported team collaboration during peak hours to improve flow and service quality
SUMMARY OF QUALIFICATIONS
- Over 1 year of customer-facing experience in fast-paced environments
- Fluent in two languages with strong cross-cultural communication skills
- Experienced in operating registers, handling transactions, and customer service
- Recognized for teamwork, emotional intelligence, and adaptability
- Quick to learn new systems and take initiative in training environments
Contact this candidate