Customer Service Team Member
Resume:
Dale Griffin
Jacksonville, Fl *****
*************@*****.***
Professional Summary
Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise]. Proficient Mover versed in packing, loading and unloading items in safely and securely. Clear communicator and collaborative team player with unparalleled work ethic. Familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills. Results-oriented professional moves successful at continuously improving loading efficiency to deliver higher volume trips. Experience leading moving crews across full range of services from packing to unloading and set up. Extensive background with national and international movers requiring cargo preparation for ship and air cargo logistics.
Work History
October 2022 - January 2023
Coca-Cola - Jacksonville
Warehouse Worker
Performed general housekeeping and cleaning tasks.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as [Number] pounds.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Reviewed order slips, picked products and staged merchandize to be shipped.
Pre-assembled containers to be easily selected by packing associates.
Managed timely and effective replacement of damaged or missing products.
January 2023 - February 2023
EZ Staffing - Jacksonville
Warehouse Packer
Loaded merchandise into specific packages suited for product dimensions.
Organized items on racks, shelves and bins to maintain established order.
Created shipping labels to complete daily order processing.
Packed, weighed and shipped items per customer specifications.
Added packed boxes to conveyor belts for movement to shipping stations.
Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Operated manual pallet jacks and forklifts to move and store materials.
Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Managed timely and effective replacement of damaged or missing products.
Safely and securely loaded items to prevent damage during transport.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
June 2023 - August 2023
Coleman Worldwide Moving - Jacksonville
Mover
Arranged items at destination according to customer requests and instructions.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Prevented load shifting or damage by using bracing and strapping techniques.
Moved furniture and boxes using utility dolly and truck ramp.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Unpacked and repacked items in different quantities and configurations for shipment.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Cleaned and maintained truck and other equipment to maintain optimum working condition.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Inspected items for damage and reported issues to supervisor for resolution.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Followed safety protocols to prevent accidents and injuries.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Followed verbal and written instructions to properly move and ship products.
Education
2008
William M. Raines High School Jacksonville
Business
Completed professional development in [Subject]
Accomplishments
Achieved [Result] by introducing [Software] for [Type] tasks.
Achieved [Result] through effectively helping with [Task].
Languages
English
Native Language
Skills
Wrapping and boxing
Materials handling and transport
Physical fitness
Vehicle inspections
Loading and unloading
Packaging
Problem-solving skills
Cash Handling
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