Customer Service Representative
Resume:
Carmen Ortiz
Customer Service Representative
Rancho Cucamonga,Ca 91737
***********@*******.***
SKILLS
Bilingual (Spanish) Problem solving, Excellent communication skills,softwares CSG,Kronos,ADP, Microsoft office,excel, security Suite, iOS,Outlook email Charter communications, Ontario, CA - Internet Repair Rep October 2007- November 2022
● Customer Service representative, Billing, Top sales rep, Technical support for internet and phone, Troubleshooting email apps and equipment, conflict resolution, Assisted with training new hires, call center and remote high inbound calls.
Wells Fargo Mortgage, San Bernardino, Ca- Collections Rep January 2002 - September 2007
● Inbound and outbound calls for collections and set up payment plans, remodifications, loan updates. Trained new hires,
Disneyland, Anaheim Ca- Attraction Hostess
July 1989- December 1992
● Loading attractions following all safety procedures
● Crowd control, guest relations
EDUCATION
Leuzinger High School, Lawndale Ca-
September 1984 - May 1988
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