Data Entry Customer Service
Resume:
Phtosa L Dennis
sewood Street
Memphis, TN 38112
Cell: 901-***-****
Working knowledge and
al experience and full
d dealing with all types
profile: a
the ability to deal with complex problems and situations.
nments ani : ; is
ive working relationships in
Pe i :
rience in Data Entry, Clerical and Customer Service. Optim:
understanding of diverse individuals in different enviro!
e
personalities. Proficient and able to establish and maintain effect!
daily functions.
February 2017 — January 2018
Career History:
Volt Workforce Solutions (Contract position at FedEx)
0 be repaired and other duties as needed
Receiving Clerk/ Data Entry
e Processed International handheld computer devices t
Entering product and scanning into system
2016 — January 2017
al Janitorial Services
AppleOne (Contract position at Jan-Pro Cleaning Systems) July
ing about Commerci :
tomers to recelve
Inside Sales Representative/Telemarketer
e Received inbound calls from potential customers inquiri
e Made outbound sales (cold) calls and Customer Service calls to existing cus
feedback concerning the services that were provided
Schedule appointments for Account Executives
e Perform a variety of other duties as needed
Volt Workforce Solutions (Contract position at FedEx) December 201 4- November 2015
nd other duties as needed
Receiving Clerk/ Data Entry
Processed International handheld computer devices to be repaired a
Entering product and scanning into system
November 2013 - October 2014
Med Assets
Telemarketer/Market Research Specialist
Customer Service - Made 90-100 outbound calls a day and conducted phone surveys on medical
products and services
Data Entry — Entered the results from surveys into a system
e
Conducted interviews with Medical Staff for opinion research
August 2013 — November 2013
e
Wood Personnel (Contract position at Saks 5 Avenue)
Warehouse Associate
Processed returned shoes, handbags, and other clothing apparel
August 2010 — July 2012
Braun Research
Telemarketer - Phone Interviewer
e Made outbound calls and conducted surveys on a variety of products and services.
¢ Overcame objections over the phone to ensure surveys were completed timely
¢ Data Entry — entered demographics into the system and results from the survey
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