Customer Service Medical Billing

Kadra Tomilov

************@******.***

**** *********** ***** **.

Tucker, GA 30084

Phone: Cell 678-***-****

Objective: To secure a position where I can apply my extensive experiences in leadership, hospitality and customer service, or marketing, bringing a flexible, open-minded approach to work while contributing to a professional and service-oriented environment with an open-mind with a flexible approach to work.

Education: Laurus Technical Institute, Decatur, GA

Medical Billing and Coding Certification (2009)

Interactive College, Atlanta, GA

English, Grammar (2001-2003)

Experience: Sheraton Hotel Colony Square (1998-2004)

Restaurant Cashier

●Greeting guests, walking them to the correct destination, and collecting payments for meals.

●Doing paperwork, closing up shifts, and making a drop.

●Preparing for next shifts.

Banquet Cashier

●Charging door prices for events.

●Selling tickets for prizes and beverages.

●Counting tickets and closing up shifts.

●Making drops for the bank and sold items.

Westin Peachtree Plaza Hotel (2004-2009)

Restaurant Server Atlanta, GA

●Greeting all guests and taking food and beverage orders in a prompt and professional manner.

●Preparing food and beverage for service to hotel guests and present food according to established health and presentation standards.

●Clearing and cleaning tables in a prompt and efficient manner.

●Perform side-work, and other opening or closing duties required.

●Ensure that wait staff stations are clean and maintained throughout shift.

Intercontinental Buckhead Atlanta (July 2013- 2018)

Greeter/ Banquet Server Atlanta, GA

●Welcoming guests and walk them to the correct destination.

●Answers any questions guests may have about the menu or the banquet.

●Serving food to guests in a professional and timely manner.

●Doing any paperwork that the company requires and booking reservations for the guests.

FLO2S

427 Moreland Ave NE, Suite 800 Atlanta, GA (2019-present)

Manager

●Oversee daily operations and staff management across all departments within FLO2S.

Provide comprehensive explanations of all FLO2S services to clients and guests, ensuring clear communication and understanding.

●Manage payroll processing and employee compensation with accuracy and confidentiality.

●Coordinate and execute client bookings and scheduling to maintain an efficient and satisfying customer experience.

●Organize and lead marketing events to promote services and increase brand engagement.

●Plan and facilitate hiring events, including candidate sourcing, interviews, and onboarding procedures.

●Conduct full inventory oversight, ensuring accurate stock levels and procurement planning.

●Lead regular meetings with staff and stakeholders to evaluate performance, implement strategies, and discuss business or personnel matters.

●Maintain high-level organization and leadership ina service driven environment

Skills: Computer Skills: Microsoft Word, Excel, Powerpoint Outlook, and Internet Savvy

10-Key by touch 40 wpm

Medical Billing and Coding

Insurance Terminology

Medical Terminology

ICD-9\CPT-4\HCPCS Coding

CMS 1500\UB-04

Med Soft

Customer service skills

Honors: Associate of the month October (2008)

Promoted to Manager in Training

Contact this candidate