Association Manager Community
Resume:
Erica L. Bravo
Converse, Texas 78109
**********@*****.***
Career Objective
To obtain a career and challenging position that will allow growth and a chance to contribute my skills and direction.
EDUCATION
John Marshall High School
Class Graduate of 2003
2 years Business, Management, Managerial economics, Language and Communication. SKILLS
• Effective leadership
and positive attitude
•Teamwork player,
time management
and adaptability
• Willingness to learn and resilient
• Active listening skills
• Conflict management,
negotiation, and resolution
ACTIVITIES
Participated in Military Family Readiness Group (FRG) as group organizer. Organized fundraisers and Unit Company Functions for military wives to raise awareness and familiarize themselves with other families and wives throughout the military.
EXPERIENCE:
Real Manage
Position: Community Association Manager
October 2024 - Current
While employed at Real Manage, I was an Association Manager with a portfolio of 10 properties throughout the City of San Antonio and Boerne. I oversaw the day to day operations of each community and worked directly with the board of directors for each community. In addition to maintaining the fiduciary responsibilities of each community. Which included Financials, Budget, Variance Reports, and scheduling for maintenance/repairs, overseeing community projects, vendors for each community.
Trío Hoa Management
Position: Community Association Manager
November 2022 - October 2023
While employed at Trio Hoa, I was an Association Manager with a portfolio of 10 properties throughout the City of San Antonio, Helotes, Bulverde, and Selma. I oversaw the day to day operations of each community and worked directly with the board of directors for each community. In addition to maintaining the fiduciary responsibilities of each community in my portfolio. Which included Financials, Budget, Variance Reports, and scheduling for maintenance/repairs, overseeing community projects, vendors for each community.
Wildwood Management Group
Position: Community Association Manager
October 2018 - November 2023
While employed at Wildwood Management Group I was an Association Manager with a portfolio of 10-20 properties throughout New Braunfels, Converse, Selma, and the City of San Antonio. I oversaw the day to day operations of each community and worked directly with the board of directors for each community. In addition to maintaining the fiduciary responsibilities of each portfolio. Which included Financials, Budget, Variance monthly Property Inspections, scheduling for maintenance, overseeing community projects, vendors and monthly reports for each community. Sears Holding Center
Position: American Home Shield Agent, Retention Specialist Mar 2005 - Dec 2010
While employed at Sears Holding Center, I assisted clients with setting up service for their appliances through their home warranty. Communicated via email and phone with the owner's previously selected warranty company. I also transitioned into a newly formed department which was the Retention department for the company. This department was utilized to prevent clients from canceling their appointment and warranty with Sears. Throughout my employment, I was also utilized as floorwalker. Which entailed assisting my department as needed and helping peers with questions, escalations, and troubleshooting. This was also in addition to assisting our department's team manager with overseeing the team as needed due to my knowledge and capability with the department
REFERENCES
Philip Peng
Business Owner
Friend known 17 years
Anjelina Taylor
Friend known 8 years
Liz Bernal
Friend known 8 years
832-443
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