Customer Service Data Entry

Elizabeth Vogt

Huntingdon, PA *****

*******@*****.*** 814-***-****

PROFESSIONAL SUMMARY

Dedicated and adaptable administrative professional with a strong background in scheduling, customer service, finance, and office management. Over 10 years of experience supporting small businesses, dealerships, and insurance-related services. Known for reliability, attention to detail, and exceptional communication skills. Open to remote, part-time, or freelance opportunities in customer support, admin assistance, writing, or data entry. WORK EXPERIENCE

Receptionist/Scheduler

Stocker Collision Center - State College, PA

February 2025 - Present

- Schedule appointments for repair estimates and shop repair work, coordinating between customers and shop availability

- Answer incoming calls, assist with customer inquiries, and manage voicemail messages

- Handle payments, file documents, and maintain accurate customer records

- Provide front desk reception duties with a focus on professionalism and efficiency Auditor

EXL Service - Jersey City, NJ

August 2024 to February 2025

Obtained financial documents from businesses to prepare insurance premium audits. Input data into the system and balanced audits before forwarding to the insurance carrier. Asst. Manager

Hideaway Self Storage - Sarasota, FL

January 2024 to August 2024

Handled rental of storage units and U-Haul trucks, customer account setup, payments, and daily facility checks.

Finance Manager

Lerch RV - Milroy, PA

January 2016 to February 2023

Processed RV loans, submitted paperwork to lenders, sold warranty products, and finalized contract documents.

Finance Administrator

Driscoll Automotive Group - State College, PA

May 2013 to January 2016

Entered customer and finance data, prepared final paperwork, and communicated with banks to complete financing.

Administrative Assistant

Blaise Alexander Hyundai Mazda - State College, PA July 2010 to May 2013

Managed admin tasks including cashiering, transaction posting, loan payoffs, and title clerk duties. EDUCATION

Licensed in Practical Nursing

Huntingdon County Career and Technology Center - Huntingdon, PA October 2001 to August 2002

Certificate Program in Intensive Job Skills

South Hills School of Business & Technology - State College, PA January 1982 to September 1982

SKILLS

- Credit Analysis

- Sales

- Cold Calling

- Account Management

- CRM Software

- Auditing

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