Health Insurance Public Relations

WAS)

* ******* ** ***

OQ 233*********

@— ***********@*****.***

SUMMARY

RMON Cok uy sOR-CR TT

desire to take-on new challenges,

Troe M Memeo C Ee aL ett

ee steur Ne tecicen rcs

CE aero Rice ny

Meuse ene Rho

mastering new skills.

SKILLS

+ Claims Handling

Needs Assessment

Perec e tou

eee nce!

Negotiation abilities

Interpersonal Skills

Relationship Building

‘Analytical Skills

Sa eeleny

foyer easalles

Effective Communication

Rerer ES U)

Multitasking

(dross vie}

felts enna CUr les

MRD ee ed

Emmanuel Owusu-

Takyi

EXPERIENCE

November 2023 - Current

National Health Insurance Authority Public relations Berekum

+ Provided advice and guidance to customers regarding health insurance

plans, coverage options, and benefits.

+ Assessed customer needs and provided tailored solutions for their

individual healthcare requirements.

+ Processed applications for health insurance policies and ensured

accuracy of information provided.

+ Resolved customer queries related to health insurance claims,

payments, reimbursements.

+ Developed relationships with clients and managed their accounts on a

regular basis.

August 2018 - August 2019

G4S Security Service Security Accra

+ Performed regular inspections of security systems and equipment to

ensure proper functioning.

+ Maintained records of all service calls, repairs, and installations.

+ Provided technical support to customers regarding the installation,

operation, maintenance, and repair of security systems.

April 2015 - February 2017

Joycelyn Timber Market LA Manager Accra

+ Developed and implemented a new marking system for production line

workers.

+ Created detailed instructions for using the marking system to ensure

accuracy of product labeling.

+ Monitored the efficiency of the marking process and identified areas for

improvement.

+ Maintained accurate records of all materials used in the production of

markings and labels.

EDUCATION AND TRAINING

September 2023

Bachelor of Arts Sociology

Kwame Nkrumah University of Science And Technology, Kumasi

LANGUAGES

English: c1 oT

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Advanced Advanced

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