Software Development It Support

MONTY PICKREN

*** ********** *** • Kingsland, Ga. 31548 • 904-***-**** • ************@*****.*** LinkedIn- https://www.linkedin.com/in/monty-pickren-07887411/

Visionary and creative business professional with over 30 years of experience in progressively responsible positions. Offers a proven record of accomplishment delivering highly effective solutions on time, within budget, and with little or no disruption to users and customers. Interacts effectively with personnel from all levels of an organization. Exhibits strong communication skills. Holds a computer science degree, with minors in math and military science, from Troy along with ITIL and PMP certifications.

CAREER TRACK

Total Sono

— Sonography Services —

IT Management 2024 to Present.

• Responsible for management of support for 30 locations

•Management of all Vendors, software selection and implementation.

•Responsible for all Policy development and SOP’s

•Responsible for all infrastructure, circuits and hardware.

•Chief Compliance Officer

LifeSurge

— Event Management and Business Education —

IT Management 2022 to 2023

• Responsible for management of IT support for events ranging from 5000 – 12000 attendees.

•Management of all Vendors including software, software development and infrastructure

•Responsible for all IT Policy development and SOP’s

•IT inventory controls and management

•Mentored and developed IT and operational personnel across the company to include training activities.

•Developed and implemented long and short-term strategic plans.

•Developed and managed all CAPEX/Operational Budgets for areas under my supervision.

•Managed Agile software development and implemented purchased software.

Barnes Healthcare

— Retail Pharmacy, Infusion Therapy, HME, Telehealth —

IT and Operational Management 2016 to 2022

• Responsible for defining operational processes and procedures and creating SOP’s.

•Restructured infrastructure for the company and cut costs by 50% while providing redundancies within the system.

•Restructured the IT department and expanded their role within the company.

•Managed and developed processes for Operational activities within the company including all inventory controls, Supply Chain, Authorizations, AR and Cash Applications.

•Mentored and developed IT and operational personnel across the company to include training activities and evaluations for 30 employees.

•Developed and implemented long and short-term strategic plans.

•Developed and managed all CAPEX/Operational Budgets for areas under my supervision.

•Consolidated software reducing systems in production by 32%.

CAREGIVER SERVICES INC.

— Specializing in staffing and in-home care services —

IT Management 2009 to 2016

•Responsible for CAPEX and operational IT budgets.

•Developed and implemented MPLS network to support a distributed environment with 35 remote locations cutting overall communications costs by 23%.

•Contract negotiations and management of Vendor relations and external resources reducing costs.

•Developed new databases and managed the rewrite of all applications including KPI reporting.

•Developed and implemented long- and short-term strategic plans.

•Reorganized the IT staff and created workflow processes.

•Developed and implemented new Intranet and Internet applications.

•Implemented new DR plan and coordinated Business continuity plans.

•Lead efforts to streamline processes and developed SOP’s and policies.

INTEGRATED SUPPLY NETWORK

— Specializing in manufacturing and distribution, supply chain, process and procedure development —

IT Management 2007 to 2009 • Developed and implemented new procedures and processes for software changes.

•Developed and implemented long range strategic plans.

•Developed and implemented new SaaS WEB applications and integrated them into the company ERP solution.

•Implemented DR plans and moved to an offsite hosted data center.

•Hired, mentored, and organized a customer-oriented staff focused on consistent delivery of services.

•Certified 7 habits instructor and taught the class throughout the company focusing on building and increasing productivity.

SOURCEONE HEALTHCARE TECHNOLOGIES

— Leader in the imaging manufacturing and distribution and service market, with annual revenues of $1.5 billion —

IT and Operational Management 1997 to 2007 • Developed and implemented software required to support business needs.

•Developed and managed a budget of more than 25 million a year.

•Managed IT staff in multiple locations throughout the US.

•Responsible for all software and hardware selection and implementation.

•Responsible for all Vendor relationships and contract negotiations.

•Implemented disaster recovery plans, distributed automation tools, and new web portals/ecommerce in a high transaction environment. (500 million annually).

•Consolidated three data centers into a single, new data center.

•Cut communications costs 75%, from over $4 million annually to less than $1 million annually.

•Built a staff from the ground up, expanding from 0 to 135 employees.

•Coordinated the merger of 30 companies and 110 distribution centers in the US.

EDUCATION

Graduate of Brunswick High School

BS degree in Computer Science from Troy University with minors in Math and Military Science

Multiple Certifications including ITIL and PMP

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