Project Management Manager
Resume:
Ali Darwiish
Phone: 651-***-**** Email: *********@*****.***
QUALIFICATIONS
Resourceful and results-driven professional with over 10 years of IT experience and more than 7 years of project management expertise. PMP certified, Professional Scrum Master (PSM I), and ITIL certified. Skilled in leading diverse teams, balancing stakeholder relationships, and delivering quality IT projects on time and within budget. Proven track record in project planning and execution aligned with strategic business objectives.
TECHNICAL SKILLS
Process Improvement & Problem-Solving
Coaching and Team Building
Business Documentation Creation
Collaboration & Coordination
Vendor Communication
Customer Service Support
Microsoft Teams & MS Project
Negotiation and Procurement
Meeting Management
Project Lifecycle Management
(Initiation, Planning, Execution, Monitoring/Controlling, Closing)
Requirements Gathering & Standards Laying
Issue Resolution
Communication & Presentation
Data Analysis
Performance Measurement
Project Artifacts Creation
(e.g., Project Charter)
EDUCATION
Master of Science in Project Management
Saint Mary's University of Minnesota, Winona, MN — 2007
Bachelor of Science in Information Technology
Saint Mary's University of Minnesota, Winona, MN — 2004
CERTIFICATIONS
Project Management Professional (PMP)®
PMI Risk Management Professional (PMI-RMP)
PMI Agile Certified Practitioner (PMI-ACP)
Certified Associate in Project Management (CAPM)®
Certified Professional Scrum Master I (PSM I)
Certificate in Construction Management
Certified Salesforce Administrator
Certified Ethical Hacker (CEH)
Certified Professional Scrum Product Owner I (PSPO I)
Certified in IT Service Management
PROFESSIONAL EXPERIENCE
Noble Home Care LLC, Milwaukee, WI
IT Infrastructure Project Manager
October 2020 – August 2024
Planned, coordinated, executed, and implemented IT infrastructure projects.
Delivered and supported strategic IT plans to maintain organizational effectiveness.
Assembled project teams and developed comprehensive project plans.
Defined project governance and established stakeholder roles and responsibilities.
Monitored project status to ensure compliance with regulatory and quality standards.
Aflah Corp, Chicago, IL
IT Project Manager (Contract)
April 2020 – Present
Developed detailed project plans, roadmaps, schedules, and work breakdown structures.
Managed deployment and installation schedules effectively.
Identified process gaps and proposed continuous improvement strategies.
Led teams through all project phases using SDLC methodology.
Amal Services, Chicago, IL
IT Project Manager
August 2012 – April 2020
Analyzed technology trends and recommended process enhancements.
Developed project objectives while tracking risks and issues throughout the lifecycle.
Facilitated scrum meetings and utilized Agile and Waterfall methodologies.
Advantage Sales and Marketing, Bloomington, MN
Associate IT Project Manager
April 2012 – August 2012
Planned and managed resources to achieve project goals.
Created key project documents, including charters, plans, and risk assessments.
Managed the full lifecycle of various projects using appropriate methodologies.
Bendersalama Village, Somalia
Project Manager – Construction Community Development Project
March 2009 – March 2012
Oversaw the completion of multiple construction projects, including residential housing and community facilities.
Successfully delivered a $1.5M project ahead of schedule and under budget.
Saint Paul Area Chamber of Commerce, Saint Paul, MN
IT Project Manager
March 2005 – July 2007
Developed project plans and managed stakeholder communication throughout the project lifecycle.
Ensured transparency and efficiency in project governance and stakeholder roles.
Lead team and client meetings and utilized both Agile and Waterfall methodologies
Allocated resources efficiently to competing project and operational demands
Managed competing demands relevant to scope, schedule, cost, risk, and quality
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