Branch Manager

BALACHANDAR

SUBRAMANIYAN

Mobile No:.997-***-****

PASSPORT NO : Z8171092

SUMMARY

Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work Environment.Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.

SKILS

Financial analysis Risk management

Compliance assessment Customer relationship

Management Employee training

Sales forecasting Performance appraisal

Team leadership Customer service

Problem solving Cash handling expertise

Training and development Market trend analysis

EXPERIENCE

BRANCHMANAGER,08 / 2024 To 07 / 2025

ICICI BANK,

Developed strategies to increase customer satisfaction and loyalty.

Handling overall book size of 250 Cr out of 98Cr is Liability

Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.

Organized professional development programs for employees at all levels of the organization.

Monitored financial performance of the branch on a monthly basis.

Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.

Coordinated preparation of external audit materials and external financial reporting.

Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.

Reviewed loan applications to ensure accuracy and compliance with regulations.

Maintained regular performance appraisals for subordinates through verbal, written and on-going review **************@*****.***

INDIA,TAMIL NADU

BRANCH SALES MANAGER, 03/2023-07/2024

AU Small Finance Bank, Chennal

Used change methodologies to increase sales and led projects for increased productivity.

Regularly reviewed store operations to identify cost control initiatives.

Assisted customers with product selection based on their needs or preferences.

Established ambitious goals for employees to promote achievement and surpass business targets.

Established overall growth, sales and profit objectives for branch in coordination with corporate office and established and adhered to annual branch budget.

CLIENT RELATIONSHIP MANAGER, 09/2021-12/2022

Yes Bank, Chennal

Streamlined customer onboarding processes to improve first impressions and long-term satisfaction.

Improved client relationships and education, exceeding annual revenue expectations.

Resolved customer complaints regarding sales and service,

Enhanced sales volume through skilled support to both new and inactive customers.

Established and maintained CRM databases, ensuring data accuracy and compliance..

Met with clients to ascertain needs and develop plans which address current and long-term goals. SENIOR OFFICER 02/2020-08/2021

IDFC First Bank Chennai

Supervising junior staff in their daily activities and providing guidance as needed, Optimized supply chain to reduce materials costs and improve distribution.

Identified newmarketsandopportunitiesforgrowth,

Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.

Providing training to new employees on company products and services.

Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly. DIRECT SALES REPRESENTATIVE, 02/2015 08/2018

KVB BANK, Viruthachalam.

Developed and implemented successful sales strategies to increase customer base.

Maximized sales by keeping areas tidy, fully stocked and correctly priced. Responded promptly to customer inquiries and requests for information.

Planned and executed field visits to meet with existing customers and generate new business opportunities.

Produced sales documents, finalized deals and filed records. EDUCATIONAL QUALIFICATION

Degree/Certificate Institute University/Board Year Marks MBA (HR) T.H.R.arts&scienceCollege

Perambalur

University

Bharathidasan 201*-****-**

BSc (Com Sci) Apollo arts &science

college Chennai

Madras University 200*-****-**

HSC Govt Boys HigherSec

School Pennadam

State Board 200*-****-**

SSLC Govt Boys HigherSec

School Pennadam

State Board 2005 50

PERSONAL DETAILS

Father’s Name : - SUBRAMANIYAN .R

Date of Birth : - 28.07.1990

Gender : - Male

Language Known : - English and Tamil

Permanent Address : - 105/2 Pennadam Cuddlore (Dist) Tamil Nadu, India -606105

Phone No. : - 997-***-****

DATE:

PLACE: CHENNAI BALACHANDAR.S

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