Quality Care Business Development

PROFESSIONAL SUMMARY

Ambitious professional with strong skills in critical thinking, project

management, and strategic planning. Proven ability to manage complex projects and cultivate relationships, ensuring quality care and e ective operations. Seeking to leverage expertise in legal documentation and business planning to excel as an Assistant City Manager, contributing to community development and organizational success.

SKILLS

• Legal documentation • Critical thinking

• Project management • Community networking

• Business planning • Conflict resolution

• Strategic planning Business relationship

management

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• A ention to detail

CONTACT

805- 400 8799

******.*******.***@*****.***

Paso Robles, California

EXPERIENCE

Family Trust Manager/Quality Care Provider

JAN 2018 - PRESENT Oldenes Family Estate/IHSS, Central Valley, CA Membership Sales Manager

JAN 2023 - JAN 2025 Global Medical Response, Paso Robles, CA Managed family a airs, including establishing an updated Family Trust, coordinating quality care for dementia a ected members, and overseeing a team of caregivers.

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Worked with a orneys and consultants to secure VA and state benefits, organized home improvements for safe senior living, and managed family rental properties.

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• Negotiated contracts with third-party vendors for services related to trust operations. Expanded sales e orts across six counties, promoting Air Ambulance Memberships through outdoor events and collaborations with chambers and city o icials.

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Secured agreements with companies and cities to provide employee memberships, ensuring coverage for medical transport without out-of-pocket costs.

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• Coordinated with local air bases to support community events.

• Managed the customer service process for all memberships to ensure a high level of satisfaction.

• Participated in trade shows, conventions representing organization's products, services.

• Cultivated relationships with potential clients through cold-calling, networking events, and referrals. ALISON K. SKINNER

B U S I N E S S D E V E L O P M E N T / P R O J E C T M A N A G E R Quality Care Coordinator/Business Development

JAN 2014 - JAN 2018 American Medical Response, Phoenix, AZ Owner/Business Development Consultant

JAN 2009 - JAN 2014 Skinner Consulting, Bellflower, CA Senior Account Executive

JAN 2006 - JAN 2009 Care Ambulance Service Inc., Orange, CA Implemented strategies to enhance company visibility, customer service, and business development while aligning with corporate goals.

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• Conducted market surveys to identify growth opportunities and coordinated events to strengthen stakeholder partnerships. Managed transportation services for Dignity Healthcare, VA accounts, and medical ground transport contracts, resolving billing issues and recovering delinquent revenue.

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• Led stakeholder meetings, developed marketing materials, and negotiated payment plans to reverse revenue loss.

• Increased revenue collection for state health contracts by 60% and boosted CPR night participation by 25%.

• Provided customer service training for new hires to improve service standards.

• Developed and maintained relationships with a wide range of clients, providing quality care coordination services.

• Developed strategic business plans to enhance productivity and expand client accounts through marketing and lead generation. Organized health fairs to promote community involvement and collaborated with networking groups and local chambers to strengthen healthcare industry connections.

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• As Acting Director of Marketing for Med Life Ambulance Services Inc., built a marketing team that increased transports by 30%.

• Utilized e ective problem-solving techniques to resolve conflicts quickly and e iciently.

• Built and maintained strong relationships at all levels of the organization.

• Created innovative marketing plans to drive business growth.

• Defined strategic plans and kept business on track to meet objectives. Developed and executed strategic marketing initiatives to expand target markets, increasing reach by 53% and surpassing a 25% market share goal to exceed 35%.

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Led a forward-thinking marketing team, conducted market research to identify growth opportunities, and coordinated e orts across customers, management, and vendors to drive business expansion.

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• Negotiated contracts with customers ensuring mutually beneficial agreements.

• Utilized e ective communication skills to present complex information in a clear and concise manner.

• Built and established strong relationships with customers, enabling long-term partnerships.

• Facilitated communication between clients and elected o icials through wri en correspondence or phone calls.

• Cultivated relationships with key stakeholders, including members of Congress, government o icials, and industry leaders. EDUCATION

Marketing

Mesa Community College, Mesa, AZ

Emergency Management

Grand Canyon University, Phonix, AZ

Business in Project Management

Eastern Gateway Community College, Steubenville, Ohio LANGUAGES

Spanish

Conversational

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REFERENCES

Gina Grieb — Safety Fest

CEO

****@*******.***

• Collegue

PROFESSIONAL INVOLVMENT

Community Outreach Coordinator

SLO County CERT

Ambassador ~ Go Red Campaign

American Heart Association, Tempe, AZ

Planning Commi ee Member/Odyssey Conference

AEMS, Phoenix, AZ

Participant/Suporter/Dancer

Dignity Health Foundation/Dancing for Stroke, Chandler, AZ Commitee /Hometown Hero's Luncheon coordination

Red Cross Whi ier, Whi ier, CA

Board of Directors Member

Happy Hats for Children, Torrance, CA

Supporting Partnership Member

California Contract Cities Association, Los Angeles, CA

Contact this candidate