Data Entry Customer Service

RESUME

Anuradha Verma (Anu), CPC

Email: *********.*****@*****.***

Professional Summary:

Certified professional coder (AAPC)

Experienced in Administrative works under medical (Inpatient & Outpatient) facility.

Maintain office equipment. (fax, printer, scanner, shredder, phone, copier)

Customer service (daily OPD appt., medical records)

Answer, screen and direct phone calls (multiple lines)

Knowledge of A-Z general clerical office functions.

Providing administrative support to key senior executives as assigned.

Accurate data entry.

Knowledge of Tableau

Building the Tableau dashboard connecting the SQL Server as data source

Building the Tableau Dashboard or report using excel data source

Experience in creating Tableau Extract as live connection or extract

Knowledge of Recruitment Process (create recruitment plan, prepare job description, phone screening, in person interview)

Education:

Masters:

Master in Personnel Management (MPM) from Ness Wadia College of commerce, India

Master in Commerce (M.com) (Hons: Accounting, Business Administration) India

Certified Medical Coder (CPC) from AAPC

Skills:

MS office – MS Word, MS Excel, MS PowerPoint, SQL, Tableau

Office clerical work. Photocopy, scanning, email etc.

Excellent data entry speed.

Organization and planning.

Hospital administration.

Customer service.

Self-motivated and multitask while working in high volume environment.

Proactive and have leadership qualities.

Can work effectively in a team environment.

Certification:

CPC – 6 months from Thoughtflows Acadmey (AAPC Affiliated)

Physician coding - (AAPC)

Fundamental of Medicine - (AAPC)

AI in Medical Coding and Billing – (AAPC)

First Aid and CPR - (YMCA)

Department of Social Services 10-hour training called “Virginia Health and Safety Preservice Training for Child Care Staff”,- (YMCA)

Work Experience:

Administrative Assistant (Contractor) Period: Sept 1st 2022 – March31st 2023

Employer: Robert Half Client: Regus

Role and Responsibilities:

Overseeing clerical tasks, such

Keeping an inventory of office supplies and ordering new materials as needed

Maintaining files

1O1 welcome meeting with clients

Welcoming visitors to your office

Answering phone calls

Taking and delivering messages

Ensuring the office runs smoothly

Scheduling meetings and sending meeting invites to attendee

Scanning documents

Signing in and out daily clients.

Giving office tour

School age counselor Period: March 1st 2019 – March 15th 2020

Organization: The Learning Experience

Role and Responsibilities:

•Provide a safe and fun environment for students in the After School program.

•Monitoring behavior of children during activities.

•Encourage and motivate students for completing given tasks.

•Caring for safety of students and their progress.

•Assisting children in completing homework and preparing for test.

•Maintaining discipline among children and taking action for erratic behavior.

•Provide support to students for emotional and social development.

•Maintained records of students and communicated with parents on their development.

•Encouraging and ensuring safety of students in sports.

School age counselor Period: Sept 1st 2018-Aug 30th 2019

Organization: YMCA

Role and Responsibilities:

Provide a safe and fun environment for participants in the After School program.

Monitoring behavior of children during activities.

Encourage and excite students for completing given tasks.

Caring for safety of students and their progress.

Assisting children in completing homework and preparing for test.

Maintaining discipline among children and taking action for erratic behavior.

Provide support to students for emotional and social development.

Maintained records of students and communicated with parents on their development.

Encouraging and ensuring safety of students in sports.

Administrative Assistance Period: Feb 1st 2004- May15th 2006

Organization: Apollo Hospital

Role and Responsibilities:

Ordering Hospital supplies including medical equipment’s, data entry.

Keeping records of incoming and outgoing materials.

Maintaining records of vendors (more than 100 vendors).

Issuing materials to all departments like clerical, medical, technical.

Inventory reports for quarterly audit.

Managing file manually and in computer.

Preparing expense and reimbursement vouchers.

Compiling and distributing materials.

Receives, stocks, and distributes office supplies.

Assists with other related clerical duties such as photocopying, faxing, filing, and collating.

Maintain supplies inventory by checking stock.

Co-ordinates the pick-up and delivery of express mail services.

Purchase office supplies.

Data Entry for purchase order and maintain the supply chain to each department.

Month End Auditing.

Maintains inventory of supplies and materials

Contact this candidate