Data Entry Customer Service

Suad Abu Dayya

Clifton, NJ ***** 862-***-**** ****.********@******.***

Substitute Teacher Computer Science Graduate Bilingual Professional

Summary

Bilingual educator and computer science graduate with a strong background in teaching, IT support, data entry, and customer service. Proven ability to manage classrooms, resolve technical issues, and communicate effectively in both English and Arabic. Skilled in MS Office, Google Workspace, and adaptive digital tools.

Work Experience

Substitute Teacher

Clifton Public Schools – Clifton, NJ

January 2024 – January 2025

Computer Services Assistant, Data Entry & Supervisor

Orange Électronic – New Jersey

August 2020 – December 2023

- Provided technical support including setup, troubleshooting, and customer service.

- Performed accurate data entry and record maintenance using internal systems.

- Supervised junior staff and ensured smooth daily operations.

- Supported office administration tasks and contributed to process improvement.

Teacher

Local School – Jerusalem, Palestine

September 2017 – June 2020

Education

Bachelor of Science in Computer Science

Birzeit University – Birzeit, Palestine

Graduated: 2016

Certifications

New Jersey Substitute Teacher Credential

Issued: 2024

Skills

Technical Skills:

- Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace

- Computer Setup, Troubleshooting, and Maintenance

Soft Skills:

- Adaptability, Team Collaboration, Effective Communication

Languages:

- Fluent in Arabic and English

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