Sales Executive, IT CIO Leadership, Cyber Security

Medgar Van Benton

**********@*****.*** • 770-***-**** https://www.linkedin.com/in/vanbenton • Decatur, GA

IT Applications and Infrastructure Delivery Leader, Sales and Account Management Executive with experience responding to RFPs/RFs, Managing Account Relationships and delivering and expanding IT Services and Operations globally for Companies/Customers in the Pharmaceutical, Medical Devices, Manufacturing, Automotive, Financial Services, Travel – Aviation and Ground Transportation, Software Development, Consumer Products &Retail, Universities, Telecommunications, High-Tech Manufacturing, Utilities, Hospitality and Local Government industries. 20+ years of experience building and leading globally distributed teams/organizations of varying sizes up to 400+ resources onsite at Companies/Clients Locations and distributed in the – US, Canada, Europe, India, United Kingdom, Mexico and LATAM. Expertise in developing Enterprise Architectures to include custom developed applications, legacy applications and data warehouses, ERP systems strategy/planning and implementation / optimization (SAP Integration, R3 / S4 HANA, Oracle, Epicor, NetSuite, Salesforce and others), Infrastructure, Network/Communications, Cybersecurity and Data Management strategies. Very effective experience working with C-Suite Executives and key Business Stakeholders to integrate the key Business Strategic Initiatives and Objectives with IT Strategic Initiatives that improve the attainment of the key Corporation Business Goals and Objectives. Effective experience leading first-generation outsourcing functions including building partnership frameworks and program structures. Cross Organization effective Communication Skills and process Improvement. IT Leadership, Business Strategy and Team Management. My career changes have been due to corporate restructuring and downsizing. I have never been asked to resign or have been fired. Skilled in driving secure application delivery and cloud compliance across public and private sector programs. Experienced with CI/CD tooling, DevSecOps integration, and governance aligned with HIPAA, CJIS, and NIST frameworks. Solid experience addressing and resolving Client created cyber security exposures in a timely manner!

Areas of Expertise

Visionary Transformational IT Organization Team Leadership

Chief Information Officer/ CIO

IT Outsourcing/ Managed Services Sales and Delivery

Technology Strategy Development

Cyber Security

Artificial Intelligence (AI)

Global Transformation & Delivery Leadership

Global Infrastructure and Application Leadership

IT Strategic Sourcing

Project CAPEX and OPEX Cost Allocation Management

Technology Strategy / Solution Architecture and Change Management

IT Audit, Controls and Risk Management

Data Management & IT Strategic Planning

Account Management / Senior Client Partner

Program and Agile Project Management Tools

Team Development, Coaching and Mentoring

RFP / RFI and Due Diligence Development and Execution

Client Relationship Management, including C-Suite Executives and Key Stakeholder Relationship Management

Effective Communication Skills

Integration of Key Business Objectives with IT Strategic Planning and Enterprise Architecture and Initiatives

Business Relationship and Requirements Management

Cloud Transformation and Management

Contract Governance and Compliance Management

Integrated Shared Services Management

Vendor Management and Contract Negotiations

M&A Integration

Global Team Development / Organization Leadership

Project Management and Program Management

Career Experience

Medgar Van Benton Consulting and Advisory Services, Atlanta, GA January 2024 - Present

Managing Principal, Independent Contractor

I am an Independent Contractor, available to work with Organizations, Companies and Consulting Firms as a 3rd Party Advisor to assist in completing RFP Processes, work with internal IT Departments to address IT Vendor Management and Delivery Concerns and address internal IT Departments Delivery Concerns.

I have worked with another contracting organization/firm to improve their sales, marketing and delivery strategy. I recently completed assisting another contracting organization with project planning and delivery.

Wipro Technologies, Decatur, Georgia November 2022 – November 2023

Director, Deal Execution Lead

Managed the pursuit process, quality, and budget for multi-tower RFP / RFI full ITO solution opportunities greater than $100M. This included working with the Sales Executive and engaging effectively at the Client 'IT Stream Lead' level and working across multiple Wipro stakeholders, including delivery to organize pursuit teams, managing the schedule, on/off board team members, and promoting productivity and collaboration.

Collaborated with enterprise security and delivery teams to validate cloud architecture and ensure alignment with IAM, encryption, and network security controls across AWS and Azure environments.

Oversaw CI/CD pipeline design incorporating infrastructure-as-code (Terraform) and DevSecOps principles, including security scanning and artifact validation.

I have leveraged my business/sales and delivery management experience across deals/industries/geographies to assist in developing effective solutions, client messaging, communication styles and execute winning strategies.

Captured the lessons learned, scheduled win/loss reviews, and created case studies for reuse in Wipro to improve pursuit cycle times and revenue growth.

Cognizant Technology Solutions, Atlanta, GA November 2019 – June 2021

Principal, Business Development Executive: Application Services

As the Pursuit Leader, led the collaboration with account teams, Cognizant delivery organizations and Solution Architects, Cognizant Legal, 3rd Party Service Providers and Clients to develop solutions and close large complex sales transactions.

Guided teams on integrating secure application deployment strategies and cloud-native controls such as static/dynamic code analysis, IAM, and secrets scanning.

Worked with legal, audit, and compliance teams to ensure application solutions aligned with NIST and HIPAA regulatory frameworks.

Utilized Jira and Confluence for program-wide planning, performance tracking, and resource reallocation across application workstreams.

Led the creation/identification of win themes, sales strategies, best fit solutions and pricing alternatives with efficient closure plans on multiple opportunities.

Closed $100M strategic sourcing/ IT vendor consolidation opportunity with a multinational financial organization.

Medgar Van Benton Consulting and Advisory Services, Atlanta, GA July 2018 – November 2022

Managing Principal, Independent Contractor

As an Independent Contractor, lead client teams and Tier 1 Service Providers as a 3rd Party Service Provider to complete and deliver the following:

1.Contracted by a Global Consumer Products client to revive and steer an existing team to complete selection and contract negotiations for a business process outsourcing transaction. The success and effectiveness of my leadership with that team lead the client to request me to lead vendor orals and down selection for an IT outsourcing transaction.

2.Lead a cost of operations analysis that resulted in a strategic sourcing initiative (RFP Process) for a Multinational Travel Industry Product Development client (servicing Airlines and Hospitality), including analysis of cost and process for current software product development, application maintenance, governance, and quality. Developed the business case, governance model and vendor management model to support outsourcing of legacy product maintenance and a more efficient product development model with better alignment with key line of business stakeholders.

3.Evaluated outsourcing contract for a global conglomerate headquartered in the Middle East to identify opportunities for delivery enhancement and cost savings for renewing a global outsourcing agreement.

Generated more than 15% in cost savings and improved processes to steer delivery performance tracking and enhancements.

Created and drove strategic sourcing initiative, which projected 25% in cost savings and renewed product lifecycle management process.

Achieved more than 20% in cost savings and 30% in productivity optimizations through business process outsourcing and IT outsourcing transactions.

Ernst & Young, LLC, Atlanta, GA

Senior Manager, Outsourcing and Automation Advisory Management Services

IT Lead Advisor and Strategic Partner Alliances Lead for service providers seeking partnership with our advisory and automation services team.

Lead a project team to design a governance model for outsourcing of Bus Operations and Maintenance for a large City Transportation Authority. Project identified an additional 10% in savings and enhanced the performance management processes.

Lead project teams that delivered on average 20% in savings and improved service delivery, while assessing global business and technology outsourcing delivery contracts, Merger & Acquisition Projects, auditor risk, security and compliance, strategic sourcing, governance, and vendor management concerns for clients in consumer products, retail, and agriculture sectors.

Led public sector projects ensuring application and infrastructure compliance with CJIS, HIPAA, and NIST frameworks.

Developed performance dashboards and KPIs to evaluate vendor deliverables, track SLA adherence, and drive continuous improvement across multi-vendor environments.

Integrated secure provisioning and patching policies across IT service providers.

Lead a project team focused on technology enhancements and Vendor/Supplier process remediation to address federal compliance challenges for a multinational managed healthcare and insurance company.

Lead a project team to review delivery outages for a Global IT Infrastructure Outsourced Agreement at a global consumer products and retail company. Developed and Delivered a Remediation and Stabilization Plan that included improved IT Vendor Management Processes and led the client to not move forward on the initiation of the Termination for Convenience clause of the Agreement. The Stabilization Plan highlighted the importance of effective IT Vendor Management, Contract Management and Governance. The recommended and adapted IT Vendor Management, Contract Management and Governance framework improved the management of the agreement by the client and the collaboration between the Client and the Service Provider. This included the Service Provider replacing the Delivery Executive with a more senior resource in line with the specifications of the Agreement.

CSC, Atlanta, GA

Principal, Business Development Executive: Application Services

Sold wide range of application services, including ERP, Custom Applications, Mobile and Internet Solutions, and Testing Services in financial and insurance services industries.

Optimized application services beyond CSC’s existing product installations by 20% with over $45M in closing and a healthy pipeline going into H2 FY 2014.

Daugherty Business Solutions, Atlanta, GA

Principal Consultant

Oversaw management consulting engagement to revise the inventory management and product display capabilities roadmap for a top-tier DIY home improvement retailer, which captured over $60M in YoY savings and uncovered new capabilities to boost revenue and productivity.

Collaborated with a top-level automotive parts manufacturer and retailer to overhaul their inventory management and distribution system, improve their IT Vendor Management, all of which secured 15% savings in cost of business and projected 10% increase in revenue.

Ernst & Young / Capgemini, Atlanta, GA & Syracuse, NY

Vice President, Global Account Management and Delivery/Customer Relationship Executive

Led Global Information Technology Outsourcing Contracts and Technology Transformation Projects for clients with global headquarters in the US and Europe. Total contract revenue streams averaged greater than $50M per year, 100% SLA target achievement and +25% cost savings for clients. Revenue streams included 20% sales management and growth per account driven by proactive engagement and understanding of the needs and key business objectives of the respective Accounts Key Stakeholders. Led the opportunity qualification process for deals coming into the Sales Team pipeline.

Capgemini CIO, Senior Client Partner for the outsourced IT Services we were providing to Pharmaceuticals, Medical Device Manufacturers and High-Tech Product Manufacturers. Responsible for setting up and leading Global IT for the customers, Capgemini was providing IT services. Included all aspects of IT - all projects and services including applications, infrastructure, help desk, telecommunications, Cybersecurity Management and networks. Led global delivery teams providing onsite, onshore, and offshore IT services across a wide variety of ERP systems, applications management, infrastructure management, and business process outsourcing areas. Worked with clients on IT Vendor Management concerns and other IT Service Providers when required to transition services back to Clients and/or other IT Service Providers.

Sr. Client Partner, Leading global project delivery and process implementations leveraging various technology platforms including SAP, Oracle, PeopleSoft, QAD, Hyperion Financials, Microsoft Technologies, AWS and Azure Cloud Services and custom developed applications.

Led initiatives enforcing secure configuration baselines, patch management, and policy-as-code controls across client environments.

Directed global application modernization programs that included implementing CI/CD pipelines with integrated security validations and infrastructure-as-code standards.

Led portions of the Year 2000 Remediation Process for a Global Airline.

Led Global Applications Development and Maintenance for an Automotive Parts Manufacturer. This included interfacing with another Tier 1 Service Provider managing their Infrastructure Services.

Implemented a Quality Management Framework for a $200M Application Development Outsourcing Contract for a Tier 1 telecommunications provider. Completed the process in 6 months across 5 locations, improving service by 20%.

Established the qualification and tracking process for opportunities that were presented for pursuit.

IBM, Charlotte, NC; Columbia, SC; and Atlanta, Georgia

Project Executive – Certified – Atlanta, Georgia - Lead the Implementation of a Global Patient Registration System in a Large Hospital., Application Development and Maintenance Manager – Implemented SAP S&D and led the maintenance of Global Data Warehouses and Legacy Applications, Columbia, SC - Advisory Systems Engineer in Sales and Marketing Organization providing Sales and Systems Implementation and Support in State and Local Governments, Healthcare and Manufacturing Clients. Charlotte, NC - Product Development Programmer writing Disk and Diskette Access routines for banking machines

Education

Bachelor of Science (BS), Computer Science & Mathematics South Carolina State University, Orangeburg, South Carolina

Awards & Honors Outsourcing Institute’s Digital Convergence Conference on the Role of Infrastructure for Digital Transformation to Drive Agility and Reduce TCO, Panelist

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