Customer Service Auto Parts

Tamara Hampton

Thomson, Georgia ***** • 706-***-**** • ************@*****.*** • WWW: Bold Profile

Professional Summary

Dynamic and detail-oriented professional with a proven track record at O'Reilly's Auto Parts, excelling in customer service and merchandising. Recognized for boosting sales through effective display strategies and maintaining optimal inventory levels. Adaptable team player with strong time management skills, committed to enhancing store performance and customer satisfaction.

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Skills

• Friendly, positive attitude

• Teamwork and collaboration

• Customer service

• Problem-solving

• Time management

• Attention to detail

• Flexible and adaptable

• Multitasking

• Dependable and responsible

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Work History

Fulfillment 1, 11/2021 to 02/2025

Amazon – Appling, Georgia

Merchandiser/ Driver

Oreily's Auto Parts

Material Handle 2r

Advanced Auto Parts Warehouse

Merchandiser, 07/2019 to 10/2021

O'Reilly's – Thomson, Georgia

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.

• Updated pricing and signage to complete product displays and educate customers.

• Inspected merchandise for quality and arranged proper display location on floor. Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

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• Answered customer questions regarding store merchandise, department information, and pricing.

• Monitored inventory levels and kept adequate stock in product displays on sales floor. Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

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• Completed efficient store resets to prepare store for special promotions and seasonal updates. Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

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• Boosted sales by implementing effective merchandising strategies and visually appealing displays. MH2, 07/2004 to 12/2008

Advanced Auto Parts Distribution Center#14 – Thomson, Georgia

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.

• Excellent communication skills, both verbal and written.

• Managed time efficiently in order to complete all tasks within deadlines.

• Organized and detail-oriented with a strong work ethic.

• Paid attention to detail while completing assignments.

• Adaptable and proficient in learning new concepts quickly and efficiently.

• Strengthened communication skills through regular interactions with others.

• Developed and maintained courteous and effective working relationships. Demonstrated strong organizational and time management skills while managing multiple projects.

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• Worked well in a team setting, providing support and guidance. Education

No Degree : High School Diploma, 11/2000

James Madison University - Atlanta Georgia USA

Certifications

Paraprofessional 5year Certification

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