Communication & Listening Skills Customer Service Cash Handling

Nevaeh Washington

Kansas City, KS *****

*********@******.*** 832-***-****

Professional Summary

Motivated and reliable entry-level professional with experience in fulfillment, retail, and customer-facing roles. Recognized for adaptability, strong communication, and teamwork. Seeking opportunities in dynamic environments where attention to detail, multitasking, and customer service are valued.

Work Experience

Amazon Fulfillment Associate

Amazon Warehouse – Kansas City, KS

August 2023 – Present

- Pack orders accurately and efficiently

- Perform cleaning and organization tasks during downtime

- Operate basic warehouse computer systems and tools

Sales Associate

City Gear / Hibbett Sports – Kansas City, KS

September 2023 – January 2024

- Maintained store cleanliness and organization

- Set up store visual displays and signage

- Operated cash register and handled customer inquiries

Part-Time Sales Associate

Journeys – Houston, TX

September 2022 – January 2023

- Sold footwear and accessories to customers

- Stocked shelves and maintained the sales floor

- Ensured cleanliness and visual appeal of displays

Kids Activities Team Member

Great Wolf Lodge – Kansas City, KS

June 2021 – April 2022

- Led storytelling, arts and crafts, and games for children

- Created fun and safe environments through themed activities

- Communicated with guests and staff to ensure smooth daily programming

Education

High School Diploma

Fulshear High School – Fulshear, TX

Graduated: May 2023

Skills

• Communication & Listening Skills

• Customer Service

• Cash Handling & Register Operation

• Cleaning & Sanitation

• Creativity & Event Planning

• Time Management & Multitasking

• Teamwork & Leadership

• Microsoft Office & Excel

• Problem Solving & Critical Thinking

• Adaptability & Initiative

• Childcare & Mentoring

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