Customer Service Restaurant Manager
Resume:
Tammy Burgeson
Golden, CO *****
***********@*****.***
Professional Summary
My passion for life is to help and educate those with disabilities in any way I can. This is shown in my two current Jobs.
Andrea's Angels and Nanny position. I am also a trained General restaurant manager with 15+ years of experience in the fine dining and casual dining sectors, specializing in front-of-house operations and suggestive selling. Proven track record in managing entire restaurant and bar operations, enhancing customer service, and leading teams to exceed performance targets. Skilled in event planning and banquet management, with a strong focus on creating exceptional dining experiences. Authorized to work in the US for any employer
Work Experience
Field supervisor
Andrea's Angels-Denver, CO
April 2025 to Present
• Provided individualized support and training to individuals with disabilities in developing independent living skills
• Assessed clients' needs and developed personalized plans to improve their daily living skills
• Taught clients essential life skills such as cooking, cleaning, personal hygiene, budgeting, and time management
• Implemented strategies to enhance clients' self-care abilities and promote independence in activities of daily living
• Collaborated with a multidisciplinary team to create comprehensive treatment plans for each client
• Monitored progress and made necessary adjustments to ensure clients were meeting their goals
• Provided guidance on community resources available for individuals with disabilities to access housing, transportation, healthcare services, etc
• Supported clients in navigating public transportation systems and taught them how to use different modes of transportation independently
• Developed customized strategies for organizing household tasks based on the unique needs of each client
• Maintained accurate documentation of client interactions, progress notes, goal updates, etc
• Provided emotional support and encouragement while working with individuals facing challenges related to independent living
• Demonstrated empathy towards clients and created a safe and supportive environment for skill development
• Assisted individuals in developing effective communication skills to advocate for their needs and rights
• Provided guidance on maintaining personal health and wellness through proper nutrition, exercise, and self-care practices
• Supported individuals with disabilities in transitioning from institutional settings to independent living arrangements
Autistic Caregiver
Our home-Centennial, CO
June 2015 to Present
• Provided compassionate care and support to individuals with special needs, ensuring their safety and well-being
• Provided compassionate and personalized care for children with special needs, ensuring their safety, well-being, and development
• Implemented individualized educational plans (IEPs) to support the learning and growth of children with special needs
• Collaborated closely with parents, therapists, and educators to create a consistent routine that met the unique needs of each child
• Assisted in daily activities such as feeding, bathing, dressing, and administering medication according to specific requirements
• Engaged children in stimulating activities to promote cognitive development and enhance social skills
• Supported children during therapy sessions by following therapists' instructions and providing encouragement
• Maintained a safe environment by implementing appropriate safety measures at all times
• Managed challenging behaviors effectively through positive reinforcement techniques and behavior management strategies
• Created visual schedules and communication systems tailored to each child's abilities to facilitate understanding and independence
• Promoted inclusion by organizing playdates with neurotypical peers for social interaction opportunities
• Attended workshops and training sessions on special education techniques to continuously improve caregiving skills
• Documented daily observations of progress or challenges experienced by the children under my care for effective communication with parents/guardians Manager
Lyons, Loveys, The Refuge.-Yuba City, CA
March 2010 to January 2023
• General Manager -The entire restaurant. I can step up to any requirement needed. General Manager- Loveys Landing!
I ran entire Dock, Restaurant and bar!
Banquet Manger and Server ( fine Dining
Server since age 17.
I spealize in front of the house and suggestive SELLING! Please reach out to me.
• Collaborated with cross-functional teams to develop and execute marketing campaigns
• Implemented cost-saving measures that resulted in XX% reduction in expenses
• Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
Education
High-school some college in ECE and Criminal law
Yuba college-Linda, CA
January 2015 to January 2021
College in Law & Society
Yuba College-Linda, CA
January 2012 to January 2016
Skills
• Supervising experience
• Host/Hostess
• Microsoft Office
• Classroom Management
• Leadership
• Teaching
• Hospitality
• Math
• Writing Skills
• Organizational skills
• Restaurant Experience
• Restaurant Management
• Retail Sales
• Bartending
• Kitchen Management Experience
• Serving Experience
• Event Planning
• Banquet Experience
• Special Education
Additional Information
First aid and CPR certificate
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