Customer Service Representative

Shaquasha Cunningham

*** ********** *** ********, **

11206

Cell-

*******************@*****.***

SUMMARY OF QUALIFICATIONS

Dynamic professional with diverse experience as a Customer Service Remotely, stock clerk, hair stylist, and childcare provider. Self-motivated, easily adaptable, and detail-oriented team player, as well as a self-starter and hardworking, Emphasizing any past remote work experience competence in a virtual environment, Time management, proficiency with remote collaboration tools, Work independently, Adaptability, Technical skills, Organization Skills, Problem-solving. Focus And Highlight skills like strong Communication.

PROFESSIONAL EXPERIENCE

Customer Service Representative 6/2020

Remotely -Present NewYork, NY

● Microsoft, Zoom, Email, Google Hangouts, Dropbox.

● Project management software

● manages my schedule

● Successfully managed and delivered projects independently.

● I Utilize online project tools to ensure timely completion and clear communication with stakeholders.

● Instant messaging platforms to keep remote team members informed and engaged.

● Demonstrated strong time management skills by consistently meeting deadlines and maintaining high productivity while working remotely.

● Collaboration skills, Strong communication, Strong written communication skills.

● Digital collaboration tools

● Proactively initiated virtual team meetings to keep remote team members informed on project progress.

● Answering inbound and outbound calls.

● Resolving customer's problems through online chat or phone calls. Childcare Provider 9/2014 –

Present Far Rockaway, NY

● Provide overall care for multiple children of various ages

● Pick up and drop off children to and from school, assist children with homework assignments and other school lessons

● Prepare meals for the children and assist them with feeding

● Monitor children during recreational activities; read stories to the children; accompany children on outings

● Assist children with daily living activities, including bathing, dressing, and grooming

● Perform various household tasks, including washing dishes and wiping down counter surfaces

● Looking After Children In The Afterschool Programs Hair Stylist 1/2012 – Present

Self-Employed FarRockaway, NY

● Wash and condition the client's hair, cut, trim, and style hair according to the client's specifications

● Advertise hair styling services, answer telephones, and schedule appointments

● Saw In Weave And Install Lace Fronts, Box Braids With Braiding Hair And Natural Hair, Perfection On Flatiron, Cut, And Style Weave and dreads including adding hair and twists and cornrows any style. Stock Clerk (Temporary) 3/2016 –

4/2016

Staples

● Answered customers’ questions regarding merchandise and advised customers on merchandise equipment and supplies

● Stamped, attached, and changed price tags on merchandise, referring to price lists

● Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise

● Compared merchandise invoices to items received to ensure that shipments were correct

● Packing Items And Sorting Packages.

● Changing ink in printers and dividing the ink

Residential aid (R. A)

Nursing April 2020-Present

● Check the Temperatures Of The Clients And Patience

● Bringing Patience’s Food Breakfast, Lunch, and Dinner Not only if their Vegan or Can't eat diaries or blood pressure or sugar diabetes or No salt or other health symptoms.

● Sitting On Each Floor If Signed To.

● Ecourt Making Sure Patients Need To Step Out Or Anything Regarding Their Needs.

● Give Medication If Needed or If Not Feeling Well.

● Bring Liquid Water, Coffee, Or Juice Of Any Barrage If Needed Or Want Daily.

● Help other nurses If Any Medical Conditions Treatments Occur assistance in.

● Food When a patient needs to eat breakfast, lunch, and dinner served daily.

● Sign them in and out from the Place

● Help wheelchair patients to stores and back safely or with groceries

● Understanding of common disorders.

● Knowledge of medical terminology.

● cleaning the rooms

● scheduling and answering phones

EDUCATION

The Keystone School- High School Diploma, July 2023 Queens, NY

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