Chief Information Officer

Mike Heuer

650-***-**** ****@*********.*** www.linkedin.com/in/MikeHeuer

Summary

Seasoned CIO with 30+ years of driving digital transformations, AI integrations, and M&A consolidations in Fortune 500 and PE-backed companies. Trusted by boards and executive teams to architect tech-enabled growth and robust governance. A decisive, outcome-oriented leader who enhances the performance of people and processes in fast-paced environments. Known for building diverse, high-performing teams driven by a shared vision. Core Competencies

• Digital Strategy & Roadmap

• M&A Technology Integration

• Cybersecurity & Risk Governance

• Cloud Architecture & Migration

• Data Analytics & AI Adoption

• IT Cost Optimization

• Stakeholder Alignment

• Change Management

• Culture Transformation

• Board Reporting

Experience

Chief Information Officer January 2021 – May 2025 Legence (A Blackstone portfolio company)

Legence is North America’s leading sustainable building design and specialty contractor. Founded the Legence technology function from a help desk. Devised and executed an enterprise-wide digital roadmap supporting revenue scaling from $500mm to $2.5B while integrating 24 acquisitions. Reported to the CEO.

• Digital Strategy: Developed a forward-looking digital roadmap that enhanced competitiveness and supported SaaS adoption.

o Defined and implemented a unified ERP blueprint to streamline acquisition integration. o Established the organization’s first scalable data warehouse (Microsoft fabric) accelerating executive reporting cadence from monthly to daily. o Created a modern workplace that boosted employee effectiveness enabling collaboration anytime, anyplace without friction.

o Established the first HRIS system to unify people management processes.

• Secure & Stable Environment: Launched the inaugural cybersecurity program. o Launched inaugural cybersecurity program, boosting Legence’s cyber maturity score from 16/100 to 97/100 mitigating enterprise risk.

o Architected cloud centric data center (Azure), achieving 30% reduction in infrastructure costs with improved reliability.

Head of Global Information Technology January 2019 – January 2021 Blackhawk Network (A Silver Lake portfolio company) Blackhawk Network is a $1.5B global FinTech leader that helps brands create rewarding experiences and relationships. Defined and executed a strategic technology roadmap that supported expansion across three continents and integrated 18 acquisitions.

• Financial and Sales Blueprint: During the first 18 months, delivered new global ERP and CRM systems and migrated to a single, cloud-centric datacenter architecture, bolstering IT infrastructure efficiency.

• Technology Consolidation: Rationalized the application and infrastructure footprint to a SaaS & cloud-based architecture.

Head of Business Transformation Technology November 2017 – January 2019 Peet’s Coffee (A JAB portfolio company)

Peet’s Coffee is a $1B specialty coffee roaster and retailer with multiple brands in coffee and tea. Hired to develop a comprehensive digital blueprint across supply chain, retail, finance, and sales, modernizing IT systems and boosting operational effectiveness.

• Strategic Blueprint: Defined and implemented a new ERP system (Microsoft D365), consolidated the application footprint, implemented a data strategy (Microsoft Data Lake) and a cloud datacenter strategy.

Senior Director, Enterprise Applications 2014 - 2016 Blue Shield of California

Blue Shield of California is a $25B health plan with over 6 million members and 7,500 employees. Hired to facilitate Blue Shield’s transition to a modern IT architecture and process set. Quickly improved solution delivery predictability and quality, while reining in uncontrolled costs.

• High-Performance Team: Built a cross-functional team that quickly fixed an inoperable electronic enrollment system and delivered $10M in savings. Managed the external digital presence (web and mobile) and increase member adoption by 58%.

• Built for the Future: Centralized application support with consistent processes and service levels to improve resolution time by 110%. Reduced the application footprint by 55% with a repeatable methodology for rationalizing and retiring redundant applications.

Director, IT Shared Service Center & Supply Chain Systems 2006 – 2013 Applied Materials

Applied Materials is a $25B provider for the manufacture of semiconductor chips, flat panel displays, and solar products. Initially hired to consolidate application development and then promoted to support a business transformation initiative. Managed the global manufacturing organization’s IT portfolio. Planned and guided the efforts of 500+ professionals supporting 5,000+ applications, while responsibly managing an annual operating budget of $63+mm. Director, Customer Experience 2003 – 2006

Deem (formerly Rearden Commerce)

Deem is a SaaS based business travel technology startup for businesses and their employees. Recruited by senior management to build the services business and improve the customer experience. Grew the Deem Platform user base from ~200 to more than 500,000. Built and led the customer-facing organization improving implementation timelines from 6 months to less than 10 days while growing customer adoption 600%.

Senior Manager, Electronics and High-Technology Practice (2001 – 2003) Manager, Global Artificial Intelligence Practice (1994 – 2001) Accenture

Accenture is a global professional services company providing a wide range of services in strategy, consulting technology and operations. Started as an intern with Accenture’s global artificial intelligence group. Later converted to an employee to meet an increased demand for improved Supply Chain and IT processes. Quickly learned the practices and cultures of clients which included Applied Materials, AT&T, Cisco, Excel Communications, HP, Hyundai Electronics, Oracle, Samsung Electronics, Thomson Consumer Electronics, TSMC, and the State Compensation Insurance Fund. Operated out of the US and Taiwan. Education

Bachelor of Computer Science June 1994

Northwestern University, Evanston, IL

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