Human Resources Customer Service
Resume:
Candice Doran
Sr Human Resources
Fort Worth, TX
*************@*****.***
Professional Summary
Dedicated professional with demonstrated strengths in Human Resources management and 35 years in the customer service field, along with time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Bookkeeping and Accounting skills, Recruitment along with Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Over 35 years in the customer service field, along with Managing employees of 60 or more for over 35 + years.
Willing to relocate: Anywhere
Work Experience
Senior Human Resources Specialist
Pachrica Business Solutions-Pennsville, NJ
May 2024 to Present
• Led a team of XX HR professionals in the successful execution of talent acquisition, onboarding, performance management, and employee relations programs Hair Color Specialist/ Cosmetologist
Great Clips-Appleton, WI
January 2019 to February 2025
Kept full schedules of appointments by earning repeat business and marketing services to capture new customers.
Assisted with chronic and contagious scalp conditions by administrating therapeutic medication in recommending additional treatments.
Maintain great records on each client noting services provided an individual preference. Choose appropriate cuts for customers based on preferences facial features and current fashion trends. Covid precautions with sanitizing implements.
Help customers improve her health and appearance with better products and routines. Organized files and records and handled other support task freeing up managers to take on more pressing responsibilities.
Delivered exceptional customer service to bolster strong relationships and build positive experiences. Sanitized high touch surfaces to protect personnel and customers from viruses and germs. Experience Manager
The SALON at Ulta Beauty-WI
June 2022 to January 2024
Home Health
Lakeland Care Inc.-Appleton, WI
December 2022 to December 2022
Home Health Aide(03/2015-Present)
Improved client nutrition with carefully monitoring and preparing of specialized diets. Homebound individuals maintain dignity with personal hygiene and care needs. Enhanced well-being of individual clients with personalized support for social mental and physical requirements.
Ascension Medical Group
March 2022 to June 2022
Front Desk, Call operator for main appointments desk, Insurance programmer. Contract position Through Robert Half
Store Manager
White House Black Market-Chicos
January 2018 to December 2019
Customer expertise in clothing, accessories, footwear. Inventory, scheduling, Christmas season shoppers, Mall Hours and extended hours for holidays. Manager
Fantastic Sam's-Appleton, WI
January 2017 to December 2019
Stylists’ duties
Prepared schedules and assignments to meet short and long-term business demands. Planned and executed strategies to increase business and drive profit growth. Monitored employees worked to assess performance and identify knowledge gaps. Established budgets-controlled expenses and met financial targets. Organized specialized areas of logistics to optimize results. Cover daily business requirements with well-organized schedules and properly delegated assignments. Coordinated operations to deliver services in line with quality standards and business objectives. Cross train staff and secondary roles to expand operational diversity. Education
Bachelors of Science in Business Management
High school Diploma in Under Grad In Human Resource Skills
• Microsoft Word
• beard shaping
• ADP
• critical thinking
• Leadership
• HRIS
• makeup application
• Project management
• Human resources management
• Workday
• Hair drying
• Employee relations
• record keeping
• schedule management
• Microsoft Excel
• Payroll
• Management
• Analysis skills
• writing communication
• Computer skills
• Human resources
• Google Drive
• Recruiting
• and quality assurance
• Supervising experience
• scheduling
• Along with relating to many different personalities in Customer Service field.
• time management
• Microsoft Powerpoint
• Microsoft office
• therapeutic medication use
Certifications and Licenses
SHRM Certified Professional
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