Customer Service Warehouse Associate

LAWRENCE SINGLETON III

******************@*****.*** 843-***-**** Goose Creek, SC 29445

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

• Supply Management

• Customer Service

• Logistics and Transportation

• Package Delivery and Pick-Up

• Attention to Detail

• Schedule Adherence

• Relationship Building and Rapport

• Time Management

• Message Delivery

• Dispatch Collaboration

• Processing Samples

• Delivery and Pickup

• Loading and Unloading Materials

• Issue Escalation

Experience

Federal Express North Charleston, SC

Courier/Warehouse Associate

07/2003 - Current

• Loaded and unloaded cargo from trucks, vans, and containers.

• Inspected shipments for damages or discrepancies; recorded any issues found.

• Communicated with customers to coordinate delivery times.

• Ensured all packages were properly labeled and sealed.

• Maintained accurate records of deliveries and pick-ups using computerized tracking systems.

• Followed safety protocols when loading, unloading, driving, and delivering items.

• Provided excellent customer service by answering questions about delivery status.

• Delivered items to residential addresses within specified time frames.

• Ensured compliance with federal regulations governing transportation of hazardous materials.

• Coordinated parcel delivery using strong time management skills. Red Cross North Charleston, SC

Medical Courier

02/2000 - 07/2005

• Coordinated delivery of medical specimens to appropriate laboratory facilities.

• Verified orders for accuracy before deliveries were made.

• Provided exceptional customer service during interactions with clients.

• Ensured timely pick-up and delivery of packages within designated time frames.

• Inspected vehicles daily to ensure safety on the roadways.

• Managed multiple routes concurrently while meeting all deadlines.

• Processed paperwork associated with deliveries accurately and efficiently.

• Communicated effectively with customers regarding status updates of their shipments.

• Adhered to HIPAA regulations when handling sensitive materials. Medical Supply Varied Jobs

Georgia, Maryland & South Carolina

01/1986 – 01/2000

• Built strong and trusting rapport with clients and loved ones.

• Documented pickups and deliveries and submitted reports after shift.

• Maintained inventory of supplies and equipment used in the medical facility or office setting.

• Verified orders for accuracy before deliveries were made.

• Provided exceptional customer service during interactions with clients.

• Processed paperwork associated with deliveries accurately and efficiently.

• Communicated effectively with customers regarding status updates of their shipments.

• Maintained detailed logs of all deliveries including dates, times, locations.

• Documented pickups and deliveries and submitted reports after shift. US Air Force Charleston, SC

Medical Service Specialist

11/1984 - 12/1985

• Assisted medical staff with patient care and documentation of treatments.

• Maintained inventory of supplies and equipment used in the medical facility or office setting.

• Provided administrative support to physicians, nurses, and other healthcare providers.

• Worked closely with nurse/doctor to coordinate daily workload and other assignments.

• Built strong and trusting rapport with clients and loved ones.

• Maintained compliance with HIPAA protocols to safeguard patient privacy.

• Supported nursing staff in day-to-day operations.

• Performed basic, non-invasive medical assistant duties. Education and Training

United States Air Force Sheppard Air Force Base

Medical Service Specialist

03/1985

Lincoln High School McClellanville, SC

High School Diploma

06/1984

References Available upon request

Contact this candidate