Room Attendant Guest Service

Dubai,UAE

*********@*****.***

+971*********

+971*********(Whatsapp)

MS THAW THAW HAN

SENIOR ROOM ATTENDANT

SKILLS

Room cleaning & bed-making

Deep cleaning procedures

Linen handling, sorting, and

stocking

Knowledge of cleaning

chemicals and safety

procedures

Guest room inspection &

quality control

Guest Service Communication

Responding promptly to guest

requests

Maintaining a friendly and

professional attitude

Handling guest complaints

calmly and efficiently

LANGUAGES

English

Burmese

PROFESSIONAL EXPERIENCE

Dedicated and detail-oriented Senior Room Attendant with over 10 years of professional experience in the hospitality industry, specializing in housekeeping operations for both luxury hotels and executive serviced apartments. Recognized for reliability, teamwork, and strong knowledge of hygiene protocols. Skilled in managing daily housekeeping tasks with a calm and professional attitude in fast-paced environments.Seeking to contribute my experience and commitment to excellence to a dynamic hospitality team focused on delivering outstanding guest service.

WORK EXPERIENCE

JA HATTA FORT HOTEL, DUBAI, UAE

HOUSEKEEPING ATTENDANT (DEC 2023- UP TO NOW)

Clean and service assigned guest rooms, suites, and public areas according to hotel standards.

Perform daily cleaning tasks including dusting, vacuuming, mopping, changing linens, and replenishing amenities.

Ensure all rooms meet hygiene and cleanliness standards before guest arrival.

Report any maintenance issues or lost and found items to the housekeeping supervisor promptly.

EDUCATION

DIPLOMA IN HOUSEKEEPING

Golden Hill Tower Executive

Apartment Yangon Myanmar

EAST DAGON TOWNSHIP HIGH

SCHOOL MYANMAR

CEGO.LEVEL (2007-2008)

ACHIEVEMENTS &

AWARDS

Departmental Best performance prize ( Golden Hill Tower ) Departmental Best performance prize(Jan -Apr 2013) Employ of the month (201 5) Golden Hill Tower

-Departmental Best performance prize((Jan 2018/May,Jul,Sep,Nov) Employ of the Month (Golden Hill Tower) (2011)

Departmental Best Performance Prize (2019)

Playing Volleyball Winner prize JA Hatta Fort Hotel

(Housekeeping Team2024)

Star of Month

(Employee of the Month 2024. November JA Hatta Fort Hotel) GOLDEN HILL TOWER EXECUTIVE APARTMENT

YANGON,MYANMAR

HOUSEKEEPING ATTENDANT (OCT 2011- 2019)

Performed daily cleaning and maintenance of guest rooms, serviced apartments, and public areas.

Changed bed linens, replaced towels, restocked room amenities, and ensured rooms were guest-ready.

Maintained high standards of cleanliness, hygiene, and presentation in all areas of responsibility.

Assisted long-stay guests with personalized housekeeping services based on individual preferences.

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