Executive Talent L D

Renee Hensley

Executive Talent & Learning Leader

Kansas City, MO *****************@*****.*** 816-***-**** LinkedIn: linkedin.com/in/rm-hensley

Summary

Executive Talent & Learning Leader with 20+ years of experience aligning people strategy with enterprise priorities across healthcare, insurance, banking, and customer-facing industries. Known for operating as a trusted advisor to CHROs and senior executives, challenging thinking, influencing cross-functional alignment, and leading with strategy and execution in equal measure. Adept at driving large-scale change, operationalizing talent strategy, and enhancing team effectiveness across HRBP, COE, and business unit partnerships. Began career in retail (grocery and department store) environments, bringing real-world insights to every level of leadership. Practical. Insightful. People-centered. Results-driven.

Professional Experience

GEHA (Government Employees Health Association) Inc.

Director, Learning & Development (2023–2025)

Partnered with CPO, HRBPs, and COEs to align leadership development with enterprise goals, advising on strategy, designing scalable programs, and facilitating integration across business units.

Led cross-functional initiatives supporting workforce upskilling, onboarding acceleration, and technology adoption, including Workday dashboards, Copilot enablement, and Northstar Tech Hub.

Designed and deployed the Career Support Hub in collaboration with HR, earning an NPS of +57 and streamlining job-family development.

Built operational rhythm for L&D strategy and execution, including department planning, vendor integration, and team enablement initiatives.

Championed manager capability and team cohesion through a trainer reskilling initiative, driving alignment using LEAPID, ADDIE, and SAM.

Operated with a “seat at the table” mindset challenging assumptions, offering perspective, and balancing executive priorities with real-world execution realities.

NBH Bank

Director, Training & Development (2022–2023)

Aligned learning initiatives with business objectives across Legal, Wealth Management, HR, and Marketing.

Directed L&D strategy during State Farm acquisition transition, ensuring seamless onboarding and training integration.

Built scalable learning programs with measurable business impact, reducing delivery time by 15% and increasing learner satisfaction by 25%.

Led cross-functional COE of designers, developers, and writers—enabling alignment and timely communication.

Introduced Design Intensity Levels (DIL) and Statements of Work (SOW) to prioritize initiatives and increase resource efficiency.

U.S. Bank

VP, Manager – Learner Experience Design (2014–2022)

Directed learner experience strategy and program design across business units, enhancing leadership readiness, compliance, and field performance.

Spearheaded L&D workstream across multiple acquisitions aligning processes and standardizing training within 60 days post-close.

Implemented modern L&D infrastructure (Articulate 360), reducing classroom training by 40% and improving course completion rates.

Created transparent, role-specific learning paths to empower managers and increase accountability.

Enhanced L&D analytics for real-time dashboards—reducing overdue training assignments by 25% year-over-year.

Oracle Cerner (Healthcare Technology)

Senior Consultant – Senior Program Manager (2008–2012)

Led Cerner’s flagship Leadership Academy, a two-year blended program with mentoring, simulation, and project learning.

Developed uAspire. uManage. uLead. framework and Center of Excellence to scale consistent, role-based leadership programming.

Created onboarding program for finance division—reducing turnover and saving $2M annually.

Implemented coaching and 'Leaders as Teachers' frameworks, expanding leadership development across the enterprise.

Additional Experience

Previous roles include senior leadership, consulting, and instructional design positions with organizations such as; Capgemini, Unity World Headquarters, ACCENT Marketing, CRB Engineers, Farmland Foods and others. Full career history and accomplishments available on LinkedIn: https://www.linkedin.com/in/rm-hensley

Education

Doctorate – Education (ABD): Performance Improvement Leadership

Capella University – 4.0 GPA, 2019–Present

Master of Arts – Education: Training & Performance Improvement

Capella University – 4.0 GPA, 2019

Bachelor of Arts – Communication Theory: Human Relations

Park University – 4.0 GPA, 2006

Credentials & Certifications

Awards & Speaking Engagements

DDI Certified Facilitator

ATD BEST Award Winner – 2025

Prosci ADKAR Change Practitioner

Training Top 125 – Training Magazine (2010, 2011)

CompTIA Certified Technical Trainer (CTT+)

ISPI Annual Conference – Presenter (2020)

DiSC Certified Facilitator

CLO Symposium – Roundtable & Panelist (2022)

SDI 2.0 Core Strengths

Professional Affiliations

Gallup Q12 Tools

Association for Talent Development (ATD)

Hogan Assessment

International Society for Performance Improvement (ISPI)

Predictive Index (PI)

Central Exchange (CX) Advisory Council

Boards/Voluntary

International Management Studies (IMS) Council

HBR Advisory Board

UMKC Bloch School of Management

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