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Social Media Customer Service

Location:
Covington, GA
Posted:
August 14, 2025

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Resume:

DERYCK VINCENT

*********@*****.***

P RO FILE

Enthusiastic Marketing Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic

and excellent organizational skills to any setting. Passionate about public service and community involvement, highlighted through

volunteer work. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning

with technical know-how, social media expertise, and sales abilities to support and drive substantial growth. Seeking a position where

my skills and experience may enhance the agency's brand.

EDU CA TIO N

Business Adm inistration w ith a M ajorin M arketing

U niversity O fW estG eorgia Expected:Aug 2025

Completed dual enrollment program, earning a total of 30 college credit hours.

CO U RSEW O RK

Principles ofM arketing - M KTG 3800

This is the introductory class that help me develop marketing strategies by applying the 4Ps framework and enhancing understanding of

product positioning and consumer engagement.

Consum erBehavior- M KTG 3810

This class helped me understand analyzed consumer decision-making processes to understand purchasing behavior, developing

insights into market segmentation and buyer psychology.

M EM B ERSH IP S A ND A FFILIA TIO NS

Member of the Marketing Club, University of West Georgia [2024–Present]Participate in club activities focused on enhancing marketing

knowledge, including networking events, workshops, and collaborative projects.

Member of the African American Male Initiative Club, University of West Georgia [2022–Present]Engage in mentorship and professional

development opportunities aimed at empowering African American male students through leadership, community involvement, and

academic support.

RELEVA NT EX P ERIENCE

StudentSupervisor

DInew est U niversity ofW estG eorgia Aug 2024 - Jun 2025

U niversity ofW estG eorgia

Dine West is the University of West Georgia's comprehensive dining service, designed to cater to the diverse tastes and nutritional

needs of its campus community. With a focus on variety and quality, Dine West ensures that students, faculty, and staff have access to

balanced and enjoyable meals throughout the day.

The Student Supervisor at Dine West plays a key leadership role in campus dining operations. This position is responsible for assisting

in the daily management of dining facilities, overseeing student employees, and ensuring excellent customer service. The Student

Supervisor works closely with professional dining staff to maintain a smooth and efficient dining experience for students, faculty, and

visitors.

Communicated with team members to resolve scheduling conflicts, leading to better staff coverage and improved team morale.

Motivated coworkers by providing positive feedback and guidance during busy shifts, fostering a supportive work environment that

increased team efficiency.

Trained new student employees on safety protocols and food handling procedures, contributing to a smoother onboarding process

and consistent service quality.

At 18, I took the initiative to create my own Shopify website, where I managed a dropshipping business. This experience allowed me to

develop skills in e-commerce management, product research, customer service, and digital marketing. Through this venture, I gained

firsthand experience in operating an online business, understanding consumer needs, and managing supplier relationships.

O TH ER EX P ERIENCE

At Kroger, working as a Top Stocker allowed me to gain essential skills that contribute to both leadership and teamwork growth. This

role required managing inventory on upper shelves, ensuring products were well-stocked, organized, and readily available for

customers. By prioritizing tasks and working alongside team members, I developed time management abilities and learned how to

collaborate effectively in a fast-paced environment.

Assisting customers with product inquiries also strengthened my communication skills, while maintaining attention to detail ensured

shelves were properly organized and up to company standards. This experience helped me become more adaptable, dependable,

and confident in supporting both team goals and customer satisfaction.



Contact this candidate